Summary
Overview
Work History
Education
Skills
Certification
Timeline
StoreManager

Isaiah Banko

Pflugerville,TX

Summary

Over a decade of store management experience doing everything from ordering product, maintaining budgets and operations, contribute to growth and development in employees and sales, and played a large role in opening new concept locations for a large coffee shop chain.


While I'm wanting to ultimately bring my management experience into this new field, I know I'll be starting from the ground up. I have the want to learn and develop in each role, I have the willingness to admit and grow from my mistakes, and the drive to be the best apprentice you could want on each job site. While I'm currently in school for an advanced certificate in Advanced Electrical Wednesday-Friday mornings, my education is flexible and would be willing to switch to night classes or make up hours any other time 8am-11pm M-Th along with Friday/Saturday mornings.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Store Manager

Aldi
03.2021 - Current
  • Managed inventory control processes to optimize stock levels and minimize waste. Within 1.5 years, went from bottom 1% of locations for total loss to top 2% for total loss after proper inventory management and training of staff.
  • Created a positive work environment after this location didn't have one years prior. Store with from struggling to retain employees to creating manager prospects
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Incredibly high paced and very physical. minimum 20k steps daily, running product from pallets to shelves. I don't slow down. Able to keep a eye on all store zones and create plans to maintain said zones via delegation and proper planning

Store Manager

Caribou Coffee
06.2011 - 01.2021
  • Oversaw daily operations, ensuring adherence to company standards and policies.
  • Trained and mentored everyone from managers to associates. Worked at 90+ locations to helped both new managers and stores without managers achieve comfortability and company standard.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Developed scheduling strategies to enhance workforce efficiency during peak hours.
  • Maintained highest customer service rating (ranked 1) within my company of over 700 locations.

Education

Certificate in Advanced Electrical - Electrical

Austin Career Institute
Austin, TX
12-2025

Skills

  • Customer service
  • Strong work-ethic
  • Self motivated
  • Problem-solving
  • Training and mentoring
  • Outstanding communication skills
  • Staff management
  • Strategic thinker
  • Multitasking and organization

Certification

  • TDLR - Registered Air Conditioning and Refrigeration Technician
  • TDLR - Apprentice Electrician

Timeline

Store Manager

Aldi
03.2021 - Current

Store Manager

Caribou Coffee
06.2011 - 01.2021

Certificate in Advanced Electrical - Electrical

Austin Career Institute

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Isaiah Banko