Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Isaiah Bethel

Norfolk,VA

Summary

Seasoned Security Officer equipped with excellent communication skills consistently maintains detailed logs of important events. Skilled in problem-solving and conflict resolution with knowledge of law enforcement investigations. Trustworthy and committed to honest interactions with supervisors, employees and customers. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Seasoned Security Officer Supervisor with background in leading and training security teams to uphold organizational safety standards. Comprehensive knowledge of security protocols, risk assessment procedures, and emergency response planning. Demonstrated ability to develop strategic security policies and maintain surveillance systems for maximum efficiency. Previous work has resulted in improved site safety through effective management strategies and team leadership.

Overview

3
years of professional experience

Work History

Top Guard Security
Norfolk, VA

Security Officer
08.2024 - Current

Job overview

  • Performed first aid and CPR when necessary during emergency situations.
  • Maintained accurate logs of all security related activities.
  • Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
  • Investigated all reported incidents of theft or vandalism on premises.
  • Enforced access control measures in accordance with established procedures.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Checked for safety hazards and took corrective action when necessary.
  • Operated communication systems between officers stationed throughout the facility.
  • Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
  • Observed patrons and customers to quickly address security situations.

GaurdaWorld
Suffolk, VA

Security Officer
04.2024 - 08.2024

Job overview

  • Confirmed visitor identification prior to granting entry into the building.
  • Responded to alarms and conducted investigations as required.
  • Assisted with crowd control during large events held at the facility.
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
  • Checked for safety hazards and took corrective action when necessary.
  • Provided escorts for visitors as needed throughout the facility.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Verified photo IDs and tickets to allow guests passage.
  • Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
  • Warned persons of rule infractions or violations and evicted violators from premises.

Ailled Universal Service Services
Bennettsville,, SC

Security Officer Supervisor
08.2023 - 03.2024

Job overview

  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Maintained schedule of class assignments to meet deadlines.
  • Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
  • Supervised the development of security plans, strategies, and practices for assigned areas.
  • Interacted regularly with other departments in order to ensure a secure environment for customers and employees.
  • Ensured proper implementation of all access control systems including CCTV monitoring equipment.
  • Maintained records of daily activities related to incidents, patrols, alarms.
  • Assisted in developing crisis management plans in order to minimize disruption during emergencies.
  • Developed and implemented training programs for security officers on safety protocols and emergency response procedures.

Walmart
Bennettsville,, SC

Cashier Trainer
06.2022 - 08.2023

Job overview

  • Trained cashiers in customer service best practices, such as greeting customers with a friendly smile and providing excellent service.
  • Ensured compliance with legal regulations related to employee rights, safety guidelines.
  • Assisted in developing policies and procedures related to store operations and customer service standards.
  • Created training materials, including checklists and procedural manuals, to help new cashiers learn quickly.
  • Developed strategies for improving the speed and efficiency of checkout lines during peak hours.
  • Provided feedback to cashiers on their performance, both verbally and through written evaluations.
  • Conducted regular audits of cash registers to ensure accuracy of transactions.

Education

Great Bridge High School
Chesapeake, VA

High School Diploma
06-2019

University Overview

Skills

  • Emergency Management
  • Shift work experience
  • Relationship building and management
  • Alarm monitoring
  • Threat Assessment
  • Access Control
  • Emergency Response
  • Identification verification
  • Policy enforcement
  • X-ray machine operation
  • Security operations experience
  • Building patrol
  • Security camera monitoring
  • ID verification
  • Body language analysis
  • Workplace safety
  • Self-defense
  • Security software
  • Emergency management
  • Work ethic
  • Key control management

Timeline

Security Officer
Top Guard Security
08.2024 - Current
Security Officer
GaurdaWorld
04.2024 - 08.2024
Security Officer Supervisor
Ailled Universal Service Services
08.2023 - 03.2024
Cashier Trainer
Walmart
06.2022 - 08.2023
Great Bridge High School
High School Diploma
Isaiah Bethel