Isaiah Bigby
North Las Vegas,Nevada
Summary
I am a dedicated and versatile professional with a background in customer service, management, and retail operations. Over five years of experience as both a head waiter and warehouse associate has strengthened my leadership and organizational skills, and my educational background in business management and marketing supports my practical experience. I’m skilled in team management, conflict resolution, and maintaining inventory accuracy, and I pride myself on delivering exceptional customer service. Currently, I'm pursuing my MBA, which I anticipate completing in December 2025. As a former college athlete and team captain, I bring a strong sense of discipline and teamwork, with multiple academic and athletic honors. I also enjoy freelance photography and own a shoe restoration business, reflecting my passion for creativity and entrepreneurship.
Overview
5
5
years of professional experience
Work History
Head Waiter
Charlies Main Street Cafe
Minot , ND
06.2019 - 05.2024
- Assigned serving staff to specific stations throughout the restaurant.
- Trained new waiters on food service procedures and customer service standards.
- Maintained an accurate record of all orders taken by waitstaff.
- Supervised busboys to ensure proper cleaning of tables between guests.
- Performed regular inventory checks on supplies such as napkins, utensils, condiments., ordering additional supplies as needed.
Warehouse Associate /Retail Sales Associate
Campus Club Uniform
Las Vegas , NV
05.2019 - 09.2019
- Performed cycle counts to ensure accuracy of inventory levels.
- Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
Education
MBA - Business Administration
Southern Illinois University, Carbondale
Carbondale, IL12-2025
Bachelor of Science - Business Management & Marketing
Minot State University
Minot, ND05-2019
Skills
- Conflict Management
- Leadership ability
- Inventory Management
- Flexible
- Detail-oriented
- Adaptability
- Inventory Management
Affiliations
- Former College Athlete
- Free Lance Photographer
- Owner of Shoe Restoration Business
Accomplishments
- 4 Year Team Capitan
- 3x NSIC All Academic Team
- NFF Hampshire Honor Society
- 3x NSIC All Conference
- Cliff Harris Award Finalist
References
References available upon request.
Timeline
Head Waiter
Charlies Main Street Cafe
06.2019 - 05.2024
Warehouse Associate /Retail Sales Associate
Campus Club Uniform
05.2019 - 09.2019
MBA - Business Administration
Southern Illinois University, Carbondale
Bachelor of Science - Business Management & Marketing
Minot State University
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