ISAIAH BRACY
Los Angeles,CA
Summary
Energetic recent graduate holding a Bachelor of Science in Sociology, with demonstrated proficiency in Case Management and Administrative Tasks, including clerical support.Proven track record of success in dynamic, collaborative environments. A skilled communicator with strong organizational and time management capabilities. Demonstrates efficiency in concurrently managing multiple projects within stringent timelines. Exhibits excellent problem-solving skills, with a capacity for quick and creative solutions. Proactive and diligent professional dedicated to ongoing operational and advocacy enhancement.
Overview
9
9
years of professional experience
Work History
Care Coordinator
Concise Care Group
Los Angeles, CA
06.2023 - Current
- Collaborated with clinical and administrative staff to meet patient needs.
- Assessed patient's need for additional resources such as home health aides or durable medical equipment suppliers in order to provide appropriate level of care.
- Coordinated with other health professionals to develop individualized plans of care for patients.
- Performed administrative duties such as filing paperwork, answering phones and scheduling appointments.
- Collaborated with nursing staff to advocate for individual patient needs and insurance coverage.
- Developed treatment plans based on individualized assessment of each patient's needs.
Recreation Coordinator
Cal State Channel Island University
08.2021 - 05.2022
- Perform clerical and administrative duties (data entry, reports, filing, etc.) related to on-campus recreation center/sports activities
- Provided guidance and support to staff members regarding their duties as it relates to recreation programming.
- Provided administrative support such as filing, photocopying, scanning, faxing, and sorting mail.
- Assisted in the development and implementation of recreation programs.
- Monitored activities to enforce rules and safety procedures or arrange removal of unruly patrons.
Lead Summer Camp Counselor
Scouts BSA
San Bernardino, CA
05.2021 - 08.2021
- Coordinated details of summer activities, scheduling field trips and visits to cultural institutions and recreational swimming pools.
- Developed lesson plans for each activity based on age group and skill level of participants.
- Explained principles, techniques and safety procedures and demonstrated use of materials and equipment.
- Assisted with registration process by collecting forms from new campers and verifying information.
- Facilitated communication between parents and guardians, staff members, and campers regarding any concerns or questions they might have had.
Merit Badge Counselor
Scouts of America Organization
San Bernardino, CA
05.2020 - 08.2020
- Assist with set-up and breakdown of instructional equipment for different types of activities such as gun range and archery
- Instruct campers on proper safety protocols and usage of equipment
- Assist with teaching campers about different types of life activities: changing tires, fixing potholes, etc
- Teach kids about personal fitness, camping, first aid, and more so they can learn and achieve merit badges
- Supervise and provide guidance to campers to maintain order and ensure their safety
Administrative Support Assistant
California State University Channel Island
08.2019 - 03.2020
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Collected and input timesheet data into automated accounting system and processed labor corrections.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Utilized various software applications to enter, update, verify, and retrieve data efficiently.
- Performed administrative tasks such as filing paperwork and updating databases related to residential life operations.
Student Tutor/Assistant
Daycare Services for Children
Los Angeles, CA
06.2016 - 08.2019
- Assisted staff with activities for day camp kids: painting, games, sports, park, and beach outings
- Created memos and flyers; performed copying, filing and entered data into spreadsheets using Microsoft Word and Excel
- Maintained excellent customer service and positive attitude towards guest, customers, and fellow teammates.
- Conducted tutoring workshops and academic support sessions for small groups.
Student Volunteer
New True Faith Baptist Church
03.2015 - 04.2019
- Greeted people in a friendly and professional manner and directed them to seats
- Planned and coordinated special events and fundraising activities by working with staff and volunteers.
- Assisted with special events and programs.
- Maintained excellent customer service and positive attitude towards guest, customers, and fellow teammates.
- Maintained tidy and organized environment to comply with cleanliness standards.
Education
Bachelor of Science - Sociology
California State University Channel Islands (CSUCI)
1 University Dr, Camarillo06.2023
Skills
- Administrative tasks
- Document control
- Verbal and written communication
- Product and service knowledge
- Multi-line phone proficiency
- Data Entry
- Workflow Optimization
- Clerical Support
- Case Management
- Care Planning
- Case Documentation
- Mood Disorders Knowledge
- Patient Counseling
Affiliations
Member, Concerned Black Men, Los Angeles, California Los Angeles, CA September 2014 to Present Page 2
Timeline
Care Coordinator
Concise Care Group
06.2023 - Current
Recreation Coordinator
Cal State Channel Island University
08.2021 - 05.2022
Lead Summer Camp Counselor
Scouts BSA
05.2021 - 08.2021
Merit Badge Counselor
Scouts of America Organization
05.2020 - 08.2020
Administrative Support Assistant
California State University Channel Island
08.2019 - 03.2020
Student Tutor/Assistant
Daycare Services for Children
06.2016 - 08.2019
Student Volunteer
New True Faith Baptist Church
03.2015 - 04.2019
Bachelor of Science - Sociology
California State University Channel Islands (CSUCI)
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