Isaiah Brown
Chesapeake,VA
Summary
Experienced in performing routine vehicle maintenance and minor repairs, utilizing diagnostic skills to quickly identify and resolve issues for optimal vehicle performance. Knowledgeable in industry-standard tools and techniques, with a strong focus on safety and efficiency. Organized individual with a successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work, while maintaining a safety-oriented mindset. Team player with a strong attendance record, possessing versatile skills in project management, problem-solving, and collaboration. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
4
4
years of professional experience
1
1
Certification
Work History
General Service Technician
Pep Boys - Manny, Moe and Jack
01.2021 - 09.2022
- General maintenance
- Complete a complementary vehicle inspection
- Tire balancing, rotations, and repairs
- Change headlights and taillight bulbs if needed
- Check and change air filters, battery installations, battery recharge, battery analysis
- Breaks and rotors analysis
- Oil changes, windshields wiper replacements, reservoir refills, check all fluids
- Keep a clean work space and organize tools as needed
- Other side task if required by managers request
- Maintained a thorough understanding of various makes and models, allowing for accurate diagnoses and efficient repairs.
- Consistently met deadlines for completing repairs or maintenance tasks without sacrificing quality of workmanship or customer satisfaction levels.
- Performed scheduled maintenance tasks on various vehicle types, extending their life spans and improving overall performance.
- Maintained a clean and organized workspace to maximize efficiency and ensure the safety of all technicians.
- Improved customer satisfaction by providing efficient and accurate diagnostic assessments of vehicle issues.
- Completed detailed inspection reports, identifying necessary repairs or maintenance items for customers.
Delivery Driver
Papa John's
03.2021 - 02.2022
- Deliver food to designated addresses
- Maintain clean and reliable vehicle
- Clean shop as needed and any other side task as directed
- Close shop at the end of shift
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Verified accuracy of all deliveries against order forms.
- Reduced fuel consumption and costs with strategic planning and execution of delivery routes.
- Improved team morale and efficiency with regular maintenance checks, minimizing downtime due to vehicle issues.
Houseman
Wyndham Hotels & Resorts
08.2019 - 01.2020
- Venue and ballroom setups
- Assembly everything from dinner, buffet, seminars, dance halls, seasonal creatives, to classrooms and workshops
- Sometimes required to work as a server to guest
- Clean venues and ballrooms for the next day
- Reported found guest articles and merchandise damage to managers on duty.
- Facilitated seamless room transitions between events by quickly resetting furniture arrangements according to new event layouts.
- Promoted safety within the hotel by removing hazards such as broken glass or spilled liquids from public spaces immediately upon discovery.
- Participated in ongoing training sessions provided by the hotel to stay updated on industry best practices and enhance overall performance levels.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Demonstrated strong attention to detail while conducting routine inspections of public areas for cleanliness and presentation standards.
- Completed multiple tasks effectively within tight deadlines, ensuring smooth hotel operations during peak hours.
- Enhanced guest satisfaction by maintaining clean and organized public areas, including lobbies and hallways.
Assembly Worker
Norfolk Bonded Warehouse
02.2019 - 06.2019
- Followed detailed assembly instructions, processes, and procedures.
- Completed assigned tasks quickly to decrease production time.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Exhibited strong multitasking abilities, successfully managing multiple assembly tasks simultaneously while maintaining focus on quality and productivity.
- Increased overall productivity with attention to detail, ensuring precise alignment of components during assembly process.
- Notified supervisor of issues with equipment or production.
- Collaborated with team members to meet production goals and maintain a safe, clean work environment.
- Enhanced product quality by conducting thorough inspections and addressing any issues in a timely manner.
- Solved complex assembly challenges through effective problem-solving skills, minimizing downtime due to errors or setbacks.
- Visually inspected devices for defects and placed defective items into reject bin.
- Ensured compliance with industry regulations, consistently adhering to best practices for assembly worker safety standards.
- Assisted in training new employees, providing guidance on proper techniques and safety protocols.
- Achieved faster turnaround times by prioritizing urgent projects as needed, helping the team meet tight deadlines.
- Promoted a positive work atmosphere by maintaining open lines of communication with colleagues at all levels within the organization.
- Supported continuous improvement initiatives by offering suggestions for process enhancements based on firsthand experience.
- Collaborated with team members to improve production processes and maintain quality standards.
- Organized workstations to maximize productivity, reduce distractions and meet deadlines.
- Verified part numbers and placed parts in appropriate shipping containers.
- Performed daily maintenance and inspection of machinery to drive optimal performance.
- Operated hoists, cranes and other heavy machinery to transport materials and parts.
- Recognized and reported defective material and equipment to shift supervisor.
Education
High school diploma -
Oscar F. Smith High School
Chesapeake, VA06.2004
Skills
- Automotive Repair
- Cleaning
- ADP
- Suspension
- Service writing
- Preventive maintenance
- Delivery Driver Experience
- Oil Change
- Stocking
- Landscape Maintenance
- Cooking
- Report writing
- Service Technician Experience
- Retail sales
- Load & unload
- Telecommunication
- Tire Service
- Writing skills
- Vehicle Maintenance
- Home Improvements
- Forklift
- Customer service
- Driving
- Sales
- Serving
- Heavy lifting
- Automotive repair
- Computer skills
- Communication skills
- Commercial driving
Personal Information
Work Permit: Authorized to work in the US for any employer
Certification
- Driver's License, May 2023 to May 2026, This certification covers counterbalance & rough terrain forklifts, narrow aisle trucks, order pickers, pallet jacks, Jack's, reach & telescopic forklifts, and other class 1-7 powered industrial trucks.
- Chauffeur's Permit
- Pallet Jack Certification
Assessments
- Delivery driver, Proficient, 05/01/23, Interpreting instructions or signs and solving problems
- Automotive maintenance, Proficient, 11/01/22, Knowledge of vehicles, vehicle maintenance, and repairs
- Work style: Reliability, Proficient, 12/01/22, Tendency to be reliable, dependable, and act with integrity at work
- Cleaner fit, Proficient, 12/01/22, Measures the traits that are important for successful cleaners
Timeline
Delivery Driver
Papa John's
03.2021 - 02.2022
General Service Technician
Pep Boys - Manny, Moe and Jack
01.2021 - 09.2022
Houseman
Wyndham Hotels & Resorts
08.2019 - 01.2020
Assembly Worker
Norfolk Bonded Warehouse
02.2019 - 06.2019
High school diploma -
Oscar F. Smith High School
- Driver's License, May 2023 to May 2026, This certification covers counterbalance & rough terrain forklifts, narrow aisle trucks, order pickers, pallet jacks, Jack's, reach & telescopic forklifts, and other class 1-7 powered industrial trucks.
- Chauffeur's Permit
- Pallet Jack Certification
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