Isaiah Charles
Tuscaloosa,Alabama
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Supervisor
The University Of Alabama
08.2021 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Sales Associate
Buckle
11.2021 - 09.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Promote current deals that our company has to offer.
- Operate cash register and POS to process sales transactions and handle payments.
- Gave presentations to guests about products.
Party Host
Laser Tag Of Metairie
08.2020 - 08.2021
- Catered to private birthday parties.
- Sold tickets and collected fees from customers.
- Provided information about facilities, entertainment options and rules and regulations.
- Directed patrons to rides, seats or attractions.
BAGGER/DAIRY
Winn-Dixie
06.2016 - 08.2020
- Collect shopping carts off of the store's parking lot.
- Bag customer's groceries while they check out of the store.
- Stock dairy products onto shelves.
- Rotate items to keep them fresh.
- Front my department to make it presentable.
Education
Bachelor of Science - Marketing
The University of Alabama
Tuscaloosa, AL07.2025
Skills
- Advanced Excel and PowerPoint experience
- Verbal and Written Communication
- Sales Expertise
- Time Management
- Phone Inquiries
- Persuasive Writing
- Organizational Leadership
- Stocking and Replenishing
- Customer Service
Certification
- First Aid/CPR Certified
Timeline
Sales Associate
Buckle
11.2021 - 09.2022
Supervisor
The University Of Alabama
08.2021 - Current
Party Host
Laser Tag Of Metairie
08.2020 - 08.2021
BAGGER/DAIRY
Winn-Dixie
06.2016 - 08.2020
Bachelor of Science - Marketing
The University of Alabama
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