Professional Summary
Overview
Work History
Education
Skills
Timeline

Isaiah Cordes

Atlantis LLC
Rapid City,SD
3
years of professional experience

Adaptable front desk professional with a strong background in guest support, billing accuracy, and resolving complaints. Known for steady teamwork, flexible scheduling, and organized service during peak periods. Ready to support smooth operations and strong guest satisfaction.

Work History

Hotel Front Desk Supervisor

3 Months
Atlantis LLC | 08.2026 - Current
  • Supervised front desk operations, ensuring smooth guest check-in and check-out processes.
  • Trained new reception staff on reservation systems, service standards, and property procedures.
  • Resolved guest concerns promptly, maintaining professional service and satisfaction.
  • Coordinated shift coverage, balancing staffing needs with front desk workload.

Front Desk Agent

2 Years 4 Months
Atlantis LLC | 05.2024 - 09.2026
  • Managed guest check-in and check-out procedures with accuracy and professionalism.
  • Processed reservations, cancellations, and room changes using property management system.
  • Resolved guest inquiries and complaints promptly to maintain positive service standards.
  • Coordinated with housekeeping and maintenance to address room readiness and issues.
  • Assisted team members during peak periods while sustaining organized front desk operations.
  • Processed payments, verified billing details, and balanced daily front desk transactions.

Education

High School Diploma

Central High School | Rapid City, SD

Skills

Staff training and development
Flexible schedule
Cash handling expertise
Complaint handling

Timeline

Hotel Front Desk Supervisor

Atlantis LLC
08.2026 - CurrentRead More

Front Desk Agent

Atlantis LLC
05.2024 - 09.2026Read More

Central High School

High School Diploma
Read More
Isaiah Cordes