Isaiah Cox
Aviation
St. Louis,MO
Summary
Goal-driven and skilled individual offering experience in aviation industry. Knowledgeable and critical thinker. Successful and diverse experience in below-wing airline services. Proactive and hard-working commercial airline employee highly experienced as ramp agent. Offers excellent communication and time management skills. Trained in flight line operations and equipment operation. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
3
3
Certifications
Work History
Ramp Agent
United Ground Express (United Airlines)
10.2023 - Current
- Coordinated effectively with airline staff, maintaining timely communication on flight schedules and potential issues.
- Reduced damage claims by carefully handling sensitive cargo, adhering to proper lifting techniques and equipment use.
- Demonstrated adaptability by quickly adjusting to changing flight schedules or weather conditions, minimizing disruptions to airport operations.
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Participated in ongoing training sessions to stay updated on industry regulations, best practices, and new technologies in ramp services.
- Contributed to a safer work environment by strictly following safety protocols during ramp operations.
- Contributed to a positive team environment by actively collaborating with colleagues and fostering open communication regarding ramp operations concerns.
- Supported maintenance teams with routine inspection tasks, identifying potential issues before they escalated into costly repairs.
Ramp Agent
Airport Terminal Services
01.2023 - 10.2023
- Airlines: Lufthansa, United Airlines
- Coordinated effectively with airline staff, maintaining timely communication on flight schedules and potential issues.
- Reduced damage claims by carefully handling sensitive cargo, adhering to proper lifting techniques and equipment use.
- Demonstrated adaptability by quickly adjusting to changing flight schedules or weather conditions, minimizing disruptions to airport operations.
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Participated in ongoing training sessions to stay updated on industry regulations, best practices, and new technologies in ramp services.
- Contributed to a safer work environment by strictly following safety protocols during ramp operations.
- Contributed to a positive team environment by actively collaborating with colleagues and fostering open communication regarding ramp operations concerns.
- Supported maintenance teams with routine inspection tasks, identifying potential issues before they escalated into costly repairs.
General Cleaner
Rafco
11.2021 - 08.2022
- Offered exceptional customer service through prompt resolution of client concerns or special requests regarding facility cleanliness.
- Delivered efficient waste management by regularly emptying trash receptacles and recycling bins.
- Bolstered team morale and productivity by consistently displaying a positive attitude, strong work ethic, and willingness to assist colleagues when needed.
- Upheld company standards for cleanliness and sanitation by consistently following prescribed protocols and procedures.
Delivery Driver
LarKen Logistics LLC
04.2020 - 09.2020
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
- Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods as needed.
- Streamlined delivery operations by collaborating with team members to develop efficient processes and procedures.
- Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Direct Support Professional
Sunnyhill Inc.
12.2019 - 04.2020
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Served as a reliable point of contact for family members, maintaining open lines of communication about client progress and addressing any concerns promptly.
Education
Jazz Studies With A Focus in Music Tech
Webster University
St Louis, MO 05.2001 -
High School Diploma - Graphic Design
North Tech High School
Florissant, MO 05.2001 -
Skills
Delivery Driver Experienceundefined
Certification
DOT Medical Card
Timeline
Class E
11-2027
Registered Phlebotomy Technician
12-2024
DOT Medical Card
03-2024
Ramp Agent
United Ground Express (United Airlines)
10.2023 - Current
Ramp Agent
Airport Terminal Services
01.2023 - 10.2023
General Cleaner
Rafco
11.2021 - 08.2022
Delivery Driver
LarKen Logistics LLC
04.2020 - 09.2020
Direct Support Professional
Sunnyhill Inc.
12.2019 - 04.2020
Jazz Studies With A Focus in Music Tech
Webster University
05.2001 -
High School Diploma - Graphic Design
North Tech High School
05.2001 -
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