Isaiah Diaz

• Greeted and assisted customers in a friendly and professional manner, providing product information and guidance to enhance their shopping experience
• Ensured key store performance metrics for Target were achieved, including managing drive-up wait times, conducting location audits, and overseeing RedCard payments
• Operated cash registers accurately and efficiently, handling transactions and processing payments
• Collaborated with team members to achieve sales targets and deliver outstanding customer service
• Responded to customer inquiries and resolved issues promptly and effectively, ensuring customer satisfaction.

• As a Swing Manager, effectively organized and executed daily planning initiatives
• Optimized service quality by strategically positioning 8 to 10 team members
• Routinely trained 2 to 3 new employees every couple of months, ensuring they were well-versed in their job duties
• Managed opening and closing business operations through specialized computer software, while also overseeing labor costs
• Utilized Microsoft Office skills to create and maintain spreadsheets for inventory tracking.

Take orders and serve the food to hundreds of customers daily

➢ I also did the closing procedures and handled the safe and register levels ensuring they were all correct

➢ Upheld a positive customer service outlook

➢ Supported multiple sections of the restaurant including, but not limited to cashier, janitor, cook, and

server.

• Assisted with special events and programs.
• Maintained clean, neat, and operational facilities to serve program needs.
• Supported engaging, fun, and smooth-running events by helping with organization and planning.
• Used strong interpersonal communication skills to convey information to others.
• Provided exceptional support for event management tasks, resulting in smoothly executed functions that exceeded expectations.