Isaiah Diaz
San Bernardino,CA
Summary
Hardworking student familiar with costumer service and food safety. Excellent teamworking and time management abilities. Effective employee looking to build skills and experience to begin successful career.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Busser
Flaming Palms Cuban Cafe
Rancho Cucamonga, CA
04.2017 - 02.2019
- Built strong customer loyalty by offering top-tier customer service.
- Pitched in extra hours and tasks during times of unexpected high volume to maximize efficiency.
- Organized and cleaned assigned sections according to guidelines.
- Developed excellent relationships with managers and fellow team members to ensure success.
- Improved customer satisfaction rates by resolving service issues in a timely manner.
- Stocked “point of purchase” areas with recipe cards, product coupons and promotional material.
- Addressed diner complaints with kitchen staff and served replacement menu items promptly.
- Assisted customers with carry-out service.
- Described menu items, special offerings and appropriately identified wine pairings.
- Maintained clean dining room, lobby and service areas at all times.
Education
Highschool Diploma - undefined
Sierra Highschool
San Bernardino, CA2019
Skills
- Communication skills
- Food preparation and safety
- Customer service
- Stocking and replenishing
- Food safety
- Food running
Certification
- SafeServ certification: Food Handling
Timeline
Busser
Flaming Palms Cuban Cafe
04.2017 - 02.2019
Highschool Diploma - undefined
Sierra Highschool
- SafeServ certification: Food Handling
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