Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isaiah Dueñas

Anaheim,CA

Summary

Driven Insurance Agent with 10 years of experience offering personalized, courteous service. Expert at managing insurance sales cycle, prospecting and follow-up support. Skillful in advising current and potential clients on insurance coverage plans and processing applications, payments and corrections. Resourceful and versatile professional with reputation for consistently achieving aggressive sales goals. Talented Insurance Sales Agent with in-depth policy and regulations knowledge. Experienced in providing tailored solutions to clients. Outgoing individual with great task prioritization skills. Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills. Results-driven Insurance Agent accomplished in bringing in new customers and maximizing revenue. Well-versed in different insurance plans and competitor offerings. Persuasive communicator with personable style. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain Full-Time Position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

11
11
years of professional experience

Work History

Insurance Sales Agent

Sameday Insurnace
02.2015 - Current
  • Sought out new clients and developed client relationships through networking, lead databases, and cold calling.
  • Sold auto, home, motorcycle, general liability commerical to individuals and affinity groups within assigned territory using consultative selling techniques.
  • Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
  • Expanded client base by generating referrals from satisfied customers and networking within the community.
  • Developed strong relationships with clients through consistent communication and exceptional customer service.
  • Established credibility and trust with clients through transparent communication about policy options, costs, and benefits.
  • Maximized revenue growth with proactive lead generation tactics and efficient time management skills.
  • Maintained high retention rates by addressing client concerns promptly and offering suitable policy adjustments as needed.
  • Increased policy renewal rates with personalized follow-up strategies.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Team Member

JCPenney
11.2014 - 02.2015
  • - Learned all required tasks quickly to maximize performance
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods
  • Contributed to team success by completing jobs quickly and accurately
  • Maintained productive, efficient approach to all tasks
  • Trained new team members by relaying information on company procedures and safety requirements
  • Worked different stations to provide optimal coverage and meet production goals
  • Developed strong cooperative relationships with coworkers and managers
  • Operated register to process payments and collect cash payment for order totals

Team Member

El Pollo Loco
01.2014 - 02.2015
  • - Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction
  • Enforced company policies and regulations with employees
  • Trained new employees and delegated daily tasks and responsibilities
  • Completed cash and credit card transactions accurately using POS software.

Education

Orange Coast College
Costa Mesa, CA

High School Diploma -

Loara High School
Anaheim, CA
04.2013

Skills

  • Organized
  • Policyholder Communication
  • Product knowledge
  • Account and Agency management
  • Policy renewals and Customer Retention
  • Client needs analysis
  • Underwriting
  • Quotes and sales

Timeline

Insurance Sales Agent

Sameday Insurnace
02.2015 - Current

Team Member

JCPenney
11.2014 - 02.2015

Team Member

El Pollo Loco
01.2014 - 02.2015

Orange Coast College

High School Diploma -

Loara High School
Isaiah Dueñas