Isaiah Edwards
Summary
Results-driven e-commerce professional with a proven track record of optimizing online sales and enhancing customer experiences. Demonstrated ability to lead teams and implement effective strategies that align with business goals. Known for fostering a collaborative environment and adapting to dynamic market conditions. Strong skills in inventory management and digital marketing.
Overview
8
8
years of professional experience
Work History
Warehouse & E-commerce Supervisor
The Frugaling Shop
07.2023 - Current
- Monitored website analytics regularly, identifying trends and making data-driven decisions for optimization efforts.
- Optimized website performance with regular updates, troubleshooting, and user-friendly navigation improvements.
- Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
- Streamlined inventory management by importing new product data into structured spreadsheets for online store integration.
- Executed inventory offloading and in-store organization to support efficient merchandising and customer access.
Founder/Creative Director
Act 3 Studios
01.2019 - 12.2024
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
- Oversaw financial management activities such as budgeting, forecasting, and cash flow monitoring for improved financial stability.
- Directed promotional and internal projects for various industry clients
- Communicated directly with clients to fulfill budget and timeline needs
- Scripted, produced, directed, and edited multiple short films
Intern
Electric Soul Productions
05.2017 - 06.2017
- House Lights (Short Film)
- Behind-the-scenes videography
- Second Assistant Camera
- Production Assistant
- Assisted with day-to-day production tasks including setup, breakdown, and coordination of filming or event logistics
Intern
9/8 Central
04.2017 - 05.2017
- Samsung (Internal Training Videos)
- CoverQuest (Commercial)
- Assisted with day-to-day production tasks including setup, breakdown, and coordination of filming or event logistics
Arcade Attendant
Spare Time
04.2021 - 02.2022
- Delivered outstanding guest service even during high-stress situations, maintaining professionalism at all times while meeting diverse customer needs.
- Managed cash transactions with accuracy, ensuring proper handling of currency.
- Enhanced customer satisfaction by maintaining clean and organized arcade game stations.
- Stocked, replenished and retrieved redemption merchandise, tickets and informed management of low inventory.
Senior Guest Advisor
GameStop
12.2020 - 04.2021
- Delivered exceptional customer service by advising guests on gaming products, promotions, and trade-in offers to drive sales and customer loyalty
- Assisted in leading daily store operations including opening/closing procedures, inventory management, and visual merchandising
- Supported store leadership in achieving sales targets, loyalty program sign-ups, and high customer satisfaction scores
- Managed cash handling, returns, and POS transactions with accuracy and professionalism
Lead Videographer
Five Star Weddings
01.2021
- Wedding Events
Videographer
D.R. Horton Real Estate
01.2021
- Listing Video
Videographer
Coffee Underground
01.2020
- Branded Commercial
Director
Spare Time
01.2019
- Escape Room Tutorial Video
Director
Era Contact
01.2019
- Internal Special Event Video
Intern
9/8 Central
01.2017
- CoverQuest (Commercial)
- Production Assistant
Education
Bachelor of Science - Environmental Science
Southern New Hampshire University
Hooksett, NH07-2028
Certification
Foundation of UX Design
01.2021
Certification
Foundation of Graphic Design
01.2021
Digital Filmmaking
Fine Arts Center
Greenville, SC01.2019
High School Diploma -
Academic Advantage Association
Homeschool05-2019
Skills
- Client communication
- Teamwork and collaboration
- Analytical problem-solving
- Multichannel integration
- Online promotional strategies
- Conversion rate optimization
- Project planning
- Digital marketing
- Project management
- Inventory management
Awards
2019 | Reedy Reels Film Festival, 1st Place - Short Film Student Showcase
Timeline
Warehouse & E-commerce Supervisor
The Frugaling Shop
07.2023 - Current
Arcade Attendant
Spare Time
04.2021 - 02.2022
Lead Videographer
Five Star Weddings
01.2021
Videographer
D.R. Horton Real Estate
01.2021
Senior Guest Advisor
GameStop
12.2020 - 04.2021
Videographer
Coffee Underground
01.2020
Founder/Creative Director
Act 3 Studios
01.2019 - 12.2024
Director
Spare Time
01.2019
Director
Era Contact
01.2019
Intern
Electric Soul Productions
05.2017 - 06.2017
Intern
9/8 Central
04.2017 - 05.2017
Intern
9/8 Central
01.2017
Bachelor of Science - Environmental Science
Southern New Hampshire University
Certification
Foundation of UX Design
Certification
Foundation of Graphic Design
Digital Filmmaking
Fine Arts Center
High School Diploma -
Academic Advantage Association
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