Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Isaiah Etienne

Queens,NY

Summary

Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Barista

Starbucks
10.2022 - Current
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Guest Service Associate

Target
09.2021 - 02.2023
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Anticipated guests' service needs by asking questions to better understand needs and listening to guest preferences.
  • Resolved guest complaints and discrepancies in prompt and courteous manner.
  • Responded to guest inquiries, complaints and special requests to increase customer satisfaction.

Waiter

Applebees
01.2021 - 05.2021
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.

Education

BBA - Business Administration And Management

Arizona State University
Tempe, AZ
05.2026

High School Diploma -

Veritas Academy
Flushing, NY
01.2022

Skills

  • Adaptive and Creative
  • Team Leadership
  • Drink Consistency
  • Prepare Products
  • Guest Inquiries
  • Opening and Closing Coordination

Accomplishments

  • Memorized ingredients and recipes for dozens of specialty drinks.
  • Won Partner of the Quarter in 2023.

Certification

Food & Safety Certificate.

Timeline

Barista

Starbucks
10.2022 - Current

Guest Service Associate

Target
09.2021 - 02.2023

Waiter

Applebees
01.2021 - 05.2021

BBA - Business Administration And Management

Arizona State University

High School Diploma -

Veritas Academy

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Isaiah Etienne