Isaiah Flick
Spokane,WA
Summary
Detail-oriented professional with a robust background in security and safety management. Demonstrated ability to operate effectively under stress, ensuring mission readiness and effective conflict resolution. Detail-oriented Security Officer with expertise in crisis management, conflict resolution, and surveillance operations. Committed to ensuring safety and security while effectively collaborating with teams and maintaining accurate documentation.
Overview
10
10
years of professional experience
Work History
Security Officer
MultiCare Deaconess Hospital
Spokane, Washington
07.2023 - Current
- Monitored hospital premises to ensure safety and security of patients and staff.
- Responded promptly to alarms and emergency situations within the facility.
- Collaborated with medical staff to manage patient behavior in crisis situations.
- Maintained clear communication with law enforcement during security incidents.
- Assisted in training new security personnel on procedures and protocols.
- Utilized surveillance systems to monitor activity and identify suspicious behavior.
- Documented incidents and maintained accurate reports for management review.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Maintained accurate logs of all security related activities.
- Guarded restricted areas to prevent unauthorized entry.
- Verified photo IDs and tickets to allow guests passage.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Confirmed visitor identification prior to granting entry into the building.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Checked for safety hazards and took corrective action when necessary.
- Assisted with crowd control during large events held at the facility.
Crew Member
McDonald's
Spokane, Washington
04.2022 - 06.2024
- Prepared food items following company standards and safety guidelines.
- Maintained cleanliness and organization of workstations and dining areas.
- Operated kitchen equipment efficiently to support food preparation tasks.
- Provided excellent customer service by taking orders and addressing inquiries.
- Collaborated with team members to ensure smooth restaurant operations.
- Assisted in training new crew members on procedures and best practices.
- Managed cash register operations accurately during peak hours.
- Ensured proper stock levels by restocking supplies as needed.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Organized and restocked supplies to support operations and team productivity.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
Infantryman (11B)
Washington Army National Guard
Spokane, WA
04.2016 - 02.2024
- Deployed to Ukraine and Poland
- Kept vehicles and critical equipment in peak operating condition with consistent upkeep.
- Trained continuously on weaponry, tactics and maneuvers to maintain mission readiness.
- Operated successfully under wide range of lighting, weather and stress conditions to complete missions.
- Conducted regular war games without live ammunition to practice scouting, attacks and counteroffensive movements.
- Maintained peak physical condition to stay ready for challenging missions.
Correctional Officer
Airway Heights Corrections Center
Airway Heights, WA
08.2022 - 05.2023
- Inspected cells and conducted random searches of common areas.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Detected potential threats and quickly defused conflicts.
- Maintained clear and open communications with facility areas to support safe operations.
- Supervised residents during meal distribution and intake, recreation time and work-site performance.
- Applied non-violent response tools and physical restraint during problematic situations.
- Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
- Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
- Directed visitor sign-in, documenting processes and completing appropriate visitation logs.
Security Dual Rate
Northern Quest Resort & Casino Spokane
Airway Heights, WA
09.2019 - 05.2022
- Ensure safety of all staff and guests
- Work within a team of 5-10 people during the hours of 2200-0600
- Work hand in hand with the police to catch criminals within the casino
- Makes reports on either lost or Stolen item’s
- Escort team members who are carrying money to either the vault or to there respected cage’s
- Escort poker chips to and from the vault to the respected tables
- Just communicate with guests and make sure they’re safe and are having a great time at the casino and the hotel
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Identified suspicious activity to determine appropriate response.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Patrolled crowds during events to preserve order and promote security.
Education
High School Diploma -
Rogers High School
Spokane, WA06.2016
Skills
- Good Judgment
- English
- Microsoft Word
- Management
- Interviewing
- Administrative Experience
- Sales
- Customer Service
- Weapons training
- Weapons tactics
- Event Planning
- Microsoft Outlook
- Warehouse Experience
- Recruiting
- Microsoft Powerpoint
- Organizational Skills
- Conflict Management
- Typing
- Microsoft Excel
- Human Resources
- Communication Skills
- Office Management
- Leadership
- Front Desk
- Supervising Experience
- Events Management
- Computer Operation
- Computer Skills
- Data Entry
- Microsoft Office
- Payroll
- Guest Services
- Security - 10 years
- Maintenance - 10 years
- First Aid and CPR Certified
- Surveillance
- Facility Security
- Safety
- CCTV Monitoring
- Emergency response
- Surveillance operations
- Report writing
- Access control
- Crisis management
- Safety protocols
- Threat assessment
- Conflict resolution
- Team collaboration
- Customer service
- Communication skills
- Training and mentoring
- Attention to detail
- Problem solving
- Situational awareness
- Incident reporting
- Emergency management
- Document management
- Building lockdown coordination
- Surveillance expertise
- Interior and exterior patrol
- Personnel screening
- General security
- High level of integrity
- Metal detector operation
- Report generation
- Workplace violence prevention
- Detail-oriented
- Military experience
- First aid and CPR certified
- Active shooter training
- Staff management
- Shift work experience
Timeline
Security Officer
MultiCare Deaconess Hospital
07.2023 - Current
Correctional Officer
Airway Heights Corrections Center
08.2022 - 05.2023
Crew Member
McDonald's
04.2022 - 06.2024
Security Dual Rate
Northern Quest Resort & Casino Spokane
09.2019 - 05.2022
Infantryman (11B)
Washington Army National Guard
04.2016 - 02.2024
High School Diploma -
Rogers High School