Isaiah Garcia
Albuquerque,NM
Summary
Adaptable outdoor professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Stone Age Climbing Gym
Albuquqerque, NM
11.2023 - Current
- Collected deposits or payments and arranged for billing.
- Greeted first-time climbers and members with a friendly, professional demeanor.
- Improved product knowledge on a continuous basis to provide optimal service.
- Led orientations, giving first-time climbers the knowledge to safely use auto belays and bouldering walls in a rock climbing gym.
- Led classes, giving instruction on top rope belay skills in an indoor gym.
- Resolved customer complaints promptly and efficiently.
- Strengthened customer retention by offering discount options.
- Took special orders in person and over telephone, generating additional revenue every month.
Forestry Technician
United States Department of Agriculture, USDA
Tijeras, NM
05.2024 - 02.2025
- Constructed three miles of new, sustainable trail and maintained eleven miles of trail in the Cibola National Forest.
- Coordinated with volunteers and community groups to maintain trails and recreation sites.
- Communicated effectively with public to answer questions about forestry, conservation and sustainability.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Installed and updated trail signage in the Cibola National Forest.
- Reinforced rock structures in order to mitigate water damage.
- Removed hazard trees surrounding current trails via chainsaw and crosscut felling.
- Trained in chainsaw and crosscutting techniques to create a trail corridor.
- Used heavy machinery to remove hazardous rock falls on the trail.
Summer Conservation Program Coordinator
Rocky Mountain Youth Corps
Albuquerque, USA
04.2023 - 08.2023
- Interviewed, hired, and onboarded 24 candidates for summer program positions.
- Developed lesson plans and led orientation trainings specific to job responsibilities for Crew Supervisors and Crew Members.
- Efficiently communicated logistics with project partners for crew project work.
- Scheduled meetings with project partners and staff to discuss objectives and develop schedules.
- Facilitated disciplinary processes for crew members who did not adhere to policies and standards.
- Entered weekly project data, crews performed at respective project sites for annual reports.
- Offered support in the field for crew supervisors and crew members.
- Managed timecards for 24 summer crew members by ensuring they were free of any discrepancies.
Education
Some College (No Degree) - Biology, Psychology
University of New Mexico
Albuquerque, NM, USASkills
- Community building
- Conservation management
- Engaging public speaking
- Environmental stewardship
- Project leadership
- Safety and maintenance
- Skilled chainsaw operator
Certification
First Aid / CPR
(Exp. 2026)
USDA Level A Chainsaw Sawyer - Felling and Bucking
(Exp. 06/06/27)
USDA Level B Crosscut Sawyer - Felling and Bucking
(Exp. 11/22/27)
Hobbies
- Bird Watching
- Hiking in Wilderness
- Outdoor Rock Climbing Enthusiast
- Outdoor Gear Nerd
Timeline
Forestry Technician
United States Department of Agriculture, USDA
05.2024 - 02.2025
Customer Service Representative
Stone Age Climbing Gym
11.2023 - Current
Summer Conservation Program Coordinator
Rocky Mountain Youth Corps
04.2023 - 08.2023
Some College (No Degree) - Biology, Psychology
University of New Mexico
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