Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
5
5
years of professional experience
Work History
Professional Musician
Riverview Hotel
12.2021 - Current
Built networks with local musicians to provide session support for gigs and events.
Performed in 60+ shows.
Scheduled rehearsals with other musicians and choirs.
Transposed music to alternate keys with speed and accuracy.
Toured with successful bands, providing professional, punctual backing support.
Musician
3 Circle Church
08.2020 - Current
Scheduled rehearsals with other musicians and choirs.
Practiced singing exercises and studied with vocal coaches to develop voice and rehearse for upcoming roles.
Observed choral leaders or prompters for cues or directions in vocal presentations.
Used printed text and musical notations to memorize musical selections and routines.
Applied knowledge of harmony, melody, rhythm and voice production to individualize presentations and maintain audience interest.
Produced and recorded studio albums for various musical acts and genres.
Team Member
Shoe Station
07.2021 - 04.2023
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Trained new team members by relaying information on company procedures and safety requirements.
Crew Team Member
Whataburger
12.2018 - 06.2021
Worked well with teammates and accepted coaching from management team.
Provided excellent customer service by greeting customers and meeting quality expectations.
Collaborated with team members to complete orders.
Worked front counter, drive-thru and other areas.
Assisted other team members to achieve goals.
Delivery Driver
Domino's Pizza
05.2018 - 12.2018
Completed on-time deliveries by choosing best and most efficient routes.
Delivered packages to customer doorsteps and business offices.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Completed rush deliveries on tight timetables to satisfy customer needs.
Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Education
Bachelor of Science - Business Management
University of Mobile
Mobile, AL
05.2023
High School Diploma -
Saraland High School
Saraland, AL
05.2018
Skills
Team Leadership
Schedule Preparation
Musical Event Promotion
Musical Solo Preparation
Business Analysis
Continuous Development
Timeline
Professional Musician
Riverview Hotel
12.2021 - Current
Team Member
Shoe Station
07.2021 - 04.2023
Musician
3 Circle Church
08.2020 - Current
Crew Team Member
Whataburger
12.2018 - 06.2021
Delivery Driver
Domino's Pizza
05.2018 - 12.2018
Bachelor of Science - Business Management
University of Mobile
High School Diploma -
Saraland High School
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