Isaiah Hoppin
McDonough
Summary
Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.
Overview
2
2
years of professional experience
Work History
General Merchandise Associate
Kroger's Supermarket
02.2024 - Current
- Balanced multiple responsibilities simultaneously during peak times while remaining focused on delivering exceptional service experiences.
- Helped customers select merchandise by offering multiple product options fitting specific needs.
- Label, stock and inventory department merchandise.
- Participated in storewide promotions and events, enhancing overall brand visibility within the local community.
Retail Sales Associate Worker
Puma
12.2023 - 01.2024
- Maintained a visually appealing and organized sales floor, contributing to a positive shopping environment for customers.
- Handled cash transactions accurately, ensuring proper handling of currency and credit card payments at the point of sale.
- Streamlined inventory management processes by accurately tracking stock levels and promptly restocking merchandise as needed.
- Greeted customers upon entry, establishing rapport from the onset of their shopping experience while making them feel welcome in the store environment.
Crew Team Member
McDonald's
10.2022 - 10.2023
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Collaborated with team members to complete orders.
- Worked front counter, drive-thru and other areas.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Checked and restocked utensils and condiments in appropriate locations for guests.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
- Cleared trays and removed trash from tables before sanitizing surfaces.
Education
High School Diploma -
Luella High School
05.2023
Skills
- Customer Engagement
- Product Promotion
- Ordering Procedures
- Closing Procedures
- Suggestive Selling
- Food Preparation and Safety
- Stocking and Replenishing
- Menu Memorization
- Special Requests
- Food Running
- Dish Washing
- Food and Beverage Service
- Multitasking and organization
- Goal-oriented mindset
- Performance improvement
Skills
- Food Handling
- Verbal Communication
- Food Packaging and Labeling
- Restock Shelves
- Front of House Management
- Drive-Thru Operation
Timeline
General Merchandise Associate
Kroger's Supermarket
02.2024 - Current
Retail Sales Associate Worker
Puma
12.2023 - 01.2024
Crew Team Member
McDonald's
10.2022 - 10.2023
High School Diploma -
Luella High School
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