Isaiah Irving
Trenton,NJ
Summary
Energetically trained and led teams at Chick Fil A mastering customer service excellence and ensuring quality assurance. Skilled in station restocking and dining room cleanliness, I boosted service efficiency and workplace safety. Recognized for outstanding team collaboration and commitment to high standards, I left a mark of excellence at Nassau Inn-Yankee Doodle Tap Room.
Overview
3
3
years of professional experience
Work History
BUSSER
NASSAU INN-YANKEE DOODLE TAP ROOM
PRINCETON, NJ
06.2023 - 08.2023
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Greeted customers to seat patrons at tables according to availability and customer preferences.
- Maintained clean and orderly appearance throughout kitchen and dining area.
TEAM MEMBER/TRAINER
Chick Fil A Arcadia
LANGHORNE, PA
08.2020 - 04.2022
- Greet customers, take orders, and complete transactions. Team members should be friendly, enthusiastic, and have a positive attitude. They should also be able to anticipate guest needs and resolve complaints
- Cook food, assemble sandwiches, and prepare beverages and desserts. Team members should be able to work at a fast pace while maintaining quality and accuracy
- Keep the restaurant clean and orderly, including mopping, sweeping, and removing trash. Team members should also unload deliveries and stock supplies
- Operate the drive-thru, deliver orders outside, and maintain food safety. Team members should also comply with all safety policies and health regulations
- Maintain a well-groomed and clean appearance and professional dress. Team members should also follow uniform and appearance requirements.
- Onboarded and trained new team members. Completed progress evaluations. Assisted new team members in managing operational work flow.
Education
Bachelor of Arts - Business Management & Administration
Rutgers University
New Brunswick, NJSkills
- Station restocking
- Table reset
- Hazardous chemical handling
- Dining room cleaning
- Dish collection
- Shift flexibility
- Customer service excellence
- Quality assurance
- Server support
- Workplace safety
- Cleaning and sanitizing
Affiliations
- Sigma Chi Fraternity: 2023-Present
Accomplishments
- New Hope Academy: Salutatorian Class of 2023
Timeline
BUSSER
NASSAU INN-YANKEE DOODLE TAP ROOM
06.2023 - 08.2023
TEAM MEMBER/TRAINER
Chick Fil A Arcadia
08.2020 - 04.2022
Bachelor of Arts - Business Management & Administration
Rutgers University
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