Isaiah Jackson
Lakewood,California
Summary
Motivated and dedicated Customer Service Representative with extensive experience and a desire to take on new challenges. Strong work ethic & adept at working effectively, while learning new skills. Overall motivated to maintain customer satisfaction and contribute to company success.
Overview
7
7
years of professional experience
Work History
Sales Associate
Nike
, CA
08.2019 - 06.2023
- Tracked company inventories, moved excess stock and arranged products to improve sales.
- Worked with fellow sales team members to achieve group targets.
- Used technology resources to assist customers in locating and selecting items.
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Trained and developed new team members to improve product knowledge and selling abilities.
Sales Floor Supervisor
Skechers
Carlsbad, CA
06.2016 - 07.2018
- Motivated team with high morale, in charge of senior duties when managerial members were occupied
- Developed team building through communication
- Trained, managed and motivated employees to promote professional skill development.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Collaborated with company departments to guarantee cohesive branding and strategic product placement.
- Recognized problems, analyzed causes and developed solutions to improve productivity and sales.
- Orchestrated meetings with staff to review current projects and build interpersonal relationships.
- Maintained inventory accuracy by counting stock-on-hand and. any other discrepancies.
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
Education
Associate of Science - Kinesiology
El Camino College
Torrance, CA06.2019
Psychology
San Diego Christian College
Santee, CA06.2018
Information Technology
Palomar College
San Marcos, CA06.2017
Skills
- Teamwork and Collaboration
- Time Management
- Microsoft Windows and Office
- Multitasking and Prioritization
- Reliable and Punctual
- Verbal/Written Communication
- Customer Service
- Stocking and Organization
- Inventory and Data Analysis
- Problem-Solving
- Shipping and Receiving
Timeline
Sales Associate
Nike
08.2019 - 06.2023
Sales Floor Supervisor
Skechers
06.2016 - 07.2018
Associate of Science - Kinesiology
El Camino College
Psychology
San Diego Christian College
Information Technology
Palomar College
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