Isaiah Jasso
Yucaipa,CA
Summary
Hardworking individual with proven relationship-building and time management skills in fast-paced work environments. Successful at handling multiple tasks at a time with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Student Worker
Crafton Hills College
Yucaipa, California
08.2023 - Current
- Organized student records and data in an efficient manner.
- Answered phone calls from parents and students regarding inquiries about campus services.
- Maintained student database system by inputting and updating information accurately.
- Assisted students with registration and course selection processes.
- Developed strong oral and written communication skills in working with people of different ages.
Store Associate
Billabong
Cabazon, CA
09.2022 - Current
- Operated register with handling cash, debit, and credit.
- Counted cash and stored coupons to keep an organized and balanced cash register drawer.
- Welcomed customers, offered to help locate items, and suggested merchandise without being intrusive or pushy.
- Stocked, replenished and organized inventory to keep store merchandise fresh.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
Certified Clinical Medical Assistant Intern
Arrowhead Regional Medical Center
Colton, CA
07.2022 - 08.2022
- Knowledge of Operating EMR systems and charting patient information
- Corresponded with patients through phone, fax, email, and in-person to schedule appointments and answer inquiries.
- Partnered with healthcare and administrative staff to create a patient-centered, inviting, supportive environment for patients and families.
- Responded promptly to requests from physicians for additional information related to the patient's medical history or treatment plan.
- Took initiative in training new employees on departmental policies, procedures, and processes.
Team Member
Chick-fil-A
Yucaipa, CA
06.2021 - 07.2022
- Worked hard to learn required tasks quickly to maximize performance.
- Built and maintained working relationships with peers and upper management.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Troubleshot machine malfunctions and made adjustments to correct problems.
- Trained new team members using approved training materials and information.
- Participated in training sessions for new employees when needed.
Education
High School Diploma -
Yucaipa High School
Yucaipa, CA06.2022
Crafton Hills College
Yucaipa, CASkills
- Customer Service
- Problem-Solving
- Teamwork and Collaboration
- Effective Time Management
- Positive Attitude
- Attention to Detail
- Vital signs documentation
- Calm under stressful situations
Certification
- Nationally Certified Medical Assistant (NCMA)
- CPR and First Aid Certified
Timeline
Student Worker
Crafton Hills College
08.2023 - Current
Store Associate
Billabong
09.2022 - Current
Certified Clinical Medical Assistant Intern
Arrowhead Regional Medical Center
07.2022 - 08.2022
Team Member
Chick-fil-A
06.2021 - 07.2022
High School Diploma -
Yucaipa High School
Crafton Hills College
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