Hi, I’m
ISAIAH JENKINS
Tampa,FL
Summary
Reliable and dependable Customer Service professional with over 4 years' experience providing excellent customer interaction, working independently, warehouse inventory stocking and mass item distribution. Dedicated worker with expertise leading teams delegating orders in fast paced environments. EXPERTISE Customer Service Expertise Problem Solving Leadership Communication Skills Sanitation Engineering Multi-tasking Picker Machine Specialist Inventory Control Highly trained Order Picker with strong performance record of high production in product selection and packing. Excellent level of accuracy in pick and pack, successfully meeting quotas in high production tempo. Supports shipping team with assistance palletizing, labeling and loading trucks. Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
6
years of professional experience
Work History
Home Depot
Overnight Receiving Associate
12.2022 - Current
Job overview
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Sorted and delivered materials to different work areas and staff.
- Packing out packages to designated location within certain time that is recorded.
- Hand stack packages in overheads while using overhead picker/electric ladder.
- Packed out under 60 boxes in an hour(standards are 40 minimum and 60 at most)
Mattress Firm
Machine Operator
08.2022 - 06.2023
Job overview
- Utilize pickers to get mattresses to be packaged and delivered to customers
- Maintain accurate account of inventory to validate product is clean and inspect condition before loading.
- Operated machining equipment safely with team of operators.
- Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
- Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
- Pull up to 300 mattresses per day.
FedEx
Package Handler
08.2021 - 08.2022
Job overview
- Scan, load and stack 52 foot trucks
- Followed safety regulations to maintain safe work environment.
- Utilize tuggers to transport packages to and from locations in facility
- Load vans for overnight delivery before shipping double check labeling and address to destination or next stop
- Loading, lifting and carrying moderate to heavy mail from trucks and sorting equipment
- Operate machinery and carry mail to distribution area.
- Helped train new employees in safe practices and warehouse procedures.
Fedex
Package Sorter
02.2021 - 07.2021
Job overview
- Must be stacked on T-Stack formation
- Certain packages had to exclude from loading due to hazardous materials which would be form of high risk that would cause damage to plane, pilot and cargo
- Scan packages that were placed on conveyor belts and place them to designation that was assigned by cities.
- Proved successful working within tight deadlines in fast-paced environment.
- Lifted and slid packages weighing up to 50 pounds on conveyor belts to transport items.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines
Five Guys
Team Member
05.2019 - 12.2020
Job overview
- Organized customer orders and recommended best deals while working register
- Contributed to opening and closing of seating area of the restaurant with management
- Prepare specialty fries which consist of: inspecting, cutting, soaking and storing for daily usage
- Facilitated preparation of side items which includes: tomatoes, peeling iceberg lettuce, roll and smashing raw beef
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Instruct team member's on task during peak customer traffic hours to meet time demands for customer orders.
- Greeted guests pleasantly and answered menu questions.
- Trained new employees by demonstrating tasks and coaching during daily activities.
Taco Bueno
Restaurant Cashier
08.2017 - 05.2019
Job overview
- Assisted taking customer orders at counter or drive through
- Periodically run safety tests on facility equipment for safety inspections to ensure checks are done daily
- Used POS system to enter orders, process payments and issue receipts.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Handled cash with high accuracy and took care to check bills for fraud.
- Identified and resolved discrepancies and errors in customer accounts.
Education
North Corinth Texas CollegeDenton, TX
No Degree from Physcology
Guyer High SchoolDenton, TX
High School Diploma
05.2019
University Overview
- 3.4 GPA
- Adobe Certified Associate: Graphic Design
South Grand Prairie High SchoolGrand Prairie, TX
07.2017
University Overview
- Extracurricular Activities: Basketball, Football and Track.
- Continuing education in Guyer High school in my Junior Year to Graduate
Skills
- Customer Experience
- Handheld Scanners
- Loading Cargo
- Product and Materials Sorting
- Team Goals
- Container Unpacking
- Order Picking
- Certified Pallet Jack Operator
- Safety Awareness
- Pick Products
- Mentoring
- Equipment Maintenance
Timeline
Overnight Receiving Associate
Home Depot
12.2022 - Current
Machine Operator
Mattress Firm
08.2022 - 06.2023
Package Handler
FedEx
08.2021 - 08.2022
Package Sorter
Fedex
02.2021 - 07.2021
Team Member
Five Guys
05.2019 - 12.2020
Restaurant Cashier
Taco Bueno
08.2017 - 05.2019
North Corinth Texas College
No Degree from Physcology
Guyer High School
High School Diploma
South Grand Prairie High School
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