Isaiah Jenkins
Riverview,FL
Summary
Proven Machine Operator at Mattress Firm, adept in equipment maintenance and mentoring teams to exceed productivity goals. Leveraged customer experience skills to enhance service quality, efficiently managing product sorting and cargo loading. Achieved a record of safely handling up to 300 mattresses daily, demonstrating exceptional safety awareness and operational efficiency. Diligent professional with superior work ethic, friendly demeanor and several years of experience. Customer-focused employee with commitment to quality assurance. Background includes receiving, inspecting and logging products and maintaining cleanliness of storage areas.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Overnight Receiving Associate
Home Depot
Riverview, FL
12.2022 - Current
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively
- Moved shipment materials to and from designated areas using lift and hand trucks
- Sorted and delivered materials to different work areas and staff
- Packing out packages to designated locations within a certain time that is recorded
- Hand stack packages in overheads while using overhead picker/electric ladder
- Packed out under 60 boxes in an hour(standards are 40 minimum and 60 at most)
Machine Operator
Mattress Firm
Riverview, FL
08.2022 - 06.2023
- Utilize pickers to get mattresses to be packaged and delivered to customers
- Maintain an accurate account of inventory to validate the product is clean and inspect condition before loading
- Operated machining equipment safely with a team of operators
- Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes
- Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically
- Pull up to 300 mattresses per day
Package Handler
FedEx
St Petersburg, FL
08.2021 - 08.2022
- Scan, load and stack 52 foot trucks
- Followed safety regulations to maintain a safe work environment
- Utilize tuggers to transport packages to and from locations in facility
- Load vans for overnight delivery before shipping double check labeling and address to destination or next stop
- Loading, lifting and carrying moderate to heavy mail from trucks and sorting equipment
- Operate machinery and carry mail to the distribution area
- Helped train new employees in safe practices and warehouse procedures
Package Sorter
FedEx
Arlington, TX
02.2021 - 07.2021
- Must be stacked on T-Stack formation
- Certain packages had to exclude from loading due to hazardous materials which would be form of high risk that would cause damage to plane, pilot and cargo
- Scan packages that were placed on conveyor belts and place them to designation that was assigned by cities
- Prove successful working within tight deadlines in a fast-paced environment
- Lifted and slid packages weighing up to 50 pounds on conveyor belts to transport items
- Worked effectively in fast-paced environments
- Managed time efficiently in order to complete all tasks within deadlines
Team Member
Five Guys
Corinth, TX
05.2019 - 12.2020
- Organized customer orders and recommended best deals while working register
- Contributed to opening and closing of seating area of the restaurant with management
- Prepare specialty fries which consist of: inspecting, cutting, soaking and storing for daily usage
- Facilitated preparation of side items which includes: tomatoes, peeling iceberg lettuce, roll and smashing raw beef
- Contributed to team success by completing jobs quickly and accurately
- Learned all required tasks quickly to maximize performance
- Keep work areas clean, organized, and safe to promote efficiency and team safety
- Instruct team member's on task during peak customer traffic hours to meet time demands for customer orders
- Greeted guests pleasantly and answered menu questions
- Trained new employees by demonstrating tasks and coaching during daily activities
Restaurant Cashier
Taco Bueno
Denton, TX
08.2017 - 05.2019
- Assisted taking customer orders at counter or drive through
- Periodically run safety tests on facility equipment for safety inspections to ensure checks are done daily
- Used POS system to enter orders, process payments and issue receipts
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies
- Handled cash with high accuracy and took care to check bills for fraud
- Identified and resolved discrepancies and errors in customer accounts
Education
High School Diploma -
North Corinth Texas College
Denton, TX05.2019
High School Diploma -
Guyer High School
Denton, TX07.2017
South Grand Prairie High School
Grand Prairie, TXEPA Certification 608 -
Southern Technical College
Brandon, FLSkills
- Customer experience
- Handheld scanners
- Loading cargo
- Product and materials sorting
- Team Goals
- Container unpacking
- Order picking
- Certified Pallet Jack Operator
- Safety Awareness
- Pick products
- Mentoring
- Equipment maintenance
- HVAC student / air conditioning handling
Accomplishments
- President and dean list several times over the semester courses
Certification
- OSHA certified
- EPA 608 certified
- Graphic Design Adobe
Timeline
Overnight Receiving Associate
Home Depot
12.2022 - Current
Machine Operator
Mattress Firm
08.2022 - 06.2023
Package Handler
FedEx
08.2021 - 08.2022
Package Sorter
FedEx
02.2021 - 07.2021
Team Member
Five Guys
05.2019 - 12.2020
Restaurant Cashier
Taco Bueno
08.2017 - 05.2019
High School Diploma -
North Corinth Texas College
High School Diploma -
Guyer High School
South Grand Prairie High School
EPA Certification 608 -
Southern Technical College
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