Isaiah Johnson-Swearinger
Everett,WA
Summary
Dynamic kitchen manager and culinary professional with over 14 years of experience in food preparation and restaurant operations, consistently maintaining high-quality standards and optimizing kitchen workflows. Expertise in leading teams through effective hiring and training while adeptly managing high-pressure environments to ensure seamless operations. Proven skills in cash handling and customer service, dedicated to enhancing the dining experience for patrons. Eager to leverage extensive people and product management skills to drive success in a new industry.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Supervisor
Brooklyn Bros Pizzeria
Everett, WA
05.2025 - Current
- Executed pizza preparation and cooking processes in alignment with established recipes and customer preferences.
- Maintained high standards for pizza dough, toppings, and sauces to ensure product excellence.
- Ensured cleanliness and organization of work area, including food preparation surfaces and utensils.
- Managed cash transactions effectively while processing customer orders and payments to maintain operational efficiency.
- Adhered to company portion control guidelines to minimize waste while maintaining consistent serving sizes
- Directed team operations by assigning responsibilities based on organizational needs and employee strengths.
Mortgage Loan Processor
Canopy Mortgage
Everett, WA
12.2023 - 06.2024
- Assisted branch in transitioning to new mortgage company by supporting implementation of new systems and management practices. Helped team adapt to updated underwriting procedures.
- Supported branch management in maintaining facility standards while assuming office administration responsibilities during absence of office admin.
- Maintained and enhanced processing procedures to support operations of highest productivity team in branch.
- Processed mortgage applications efficiently, ensuring compliance with lending regulations and company policies.
- Reviewed financial documentation for accuracy, verifying borrower information and creditworthiness.
- Coordinated communication between borrowers, loan officers, and underwriters to facilitate timely approvals.
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
Mortgage Loan Processor
Premier Mortgage Resources LLC
Everett, WA
07.2017 - 12.2023
- Coordinated efforts of external marketing team members to effectively meet customer-facing marketing objectives.
- Achieved efficient loan processing through comprehensive mastery of database management and loan software. Fostered positive client and third-party interactions. Enhanced documentation review processes to meet federal and state requirements.
- Facilitated efficient processing procedures to enhance productivity within the leading team of the branch.
- Documented and monitored loan file progress, maintaining detailed records throughout each stage of the processing workflow.
Assistant Kitchen Manager/Line Cook
The Irishmen Pub
Everett, WA
07.2013 - 07.2017
- Streamlined organizational processes to sustain consistent product availability while navigating a fast-paced workplace.
- Participated in the hiring process for kitchen personnel and contributed to service staff recruitment.
- Achieved significant improvements in food waste management and staff scheduling through proactive collaboration with owner and bar manager. Streamlined managerial processes to optimize operational effectiveness.
- Implemented new menu items based on seasonal ingredients and customer feedback.
- Trained and mentored kitchen staff on food safety protocols and culinary techniques.
- Streamlined communication between front-of-house and back-of-house teams for improved service flow.
- Developed training materials for onboarding new employees, enhancing their integration into the team.
- Collaborated with suppliers to source high-quality ingredients at competitive prices.
Education
Some College - Culinary Arts
Edmonds Community College
Edmonds, WASkills
- Customer relations
- Problem-solving
- Organization and attention to detail
- Leadership
- Digital marketing
- CRM management
- Campaign development
- Database management
General Skills
Marketing Skills
- Team management
- Inventory control, record keeping and menu development
- Food quality and safety
- Customer engagement
- Processing procedures
- Pipeline management
- Document review
- Residential mortgage lending regulations (HMDA, CFPB, ECOA, RESPA, TILA, Reg B, Dodd-Frank, FHA, VA, FNMA, FMCC)
Restaurant Management Skills
Mortgage Loan Processing Skills
Certification
- Food Handler Certification
- Driver's License
- MAST Alcohol Server's Permit
Timeline
Supervisor
Brooklyn Bros Pizzeria
05.2025 - Current
Mortgage Loan Processor
Canopy Mortgage
12.2023 - 06.2024
Mortgage Loan Processor
Premier Mortgage Resources LLC
07.2017 - 12.2023
Assistant Kitchen Manager/Line Cook
The Irishmen Pub
07.2013 - 07.2017
Some College - Culinary Arts
Edmonds Community College