Isaiah Kim
Frederick,MD
Summary
Energetic and Organized Assistant Manager with 2 years of experience always looking to solve problems within the work place and encouraging other team members to create a better environment. Always seeking to gain knowledge to meet customer satisfaction and needs. And being available in any circumstances.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Dominos Pizza Inc.
Germantown, Maryland
11.2021 - 07.2024
- Resolved conflicts between team members in an effective manner.
- Maintained up-to-date knowledge of company products and services.
- Created reports on sales trends, inventory levels, and financial data.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Collaborated with management on developing strategic plans for achieving business goals.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Made sure customers got the satisfaction they wanted from our products and kept up with any customer complaints to fix the issue.
Education
High School Diploma -
Northwest High School
Germantown, MD06-2020
Skills
- Product and service knowledge
- Employee engagement
- Staff Management
- Sales Strategies
- Marketing knowledge
- Staff Training and Development
- Sales monitoring
- Customer service
- Engaging with customers
- Creating solutions
Languages
Korean
Professional
Accomplishments
- Earned a five star on the Dominos Inc. Operations Evaluation Report
- Helped build homes for people in Guatemala for a church mission trip
- Earned a Serv Safe Food Handlers Certification
Timeline
Assistant Manager
Dominos Pizza Inc.
11.2021 - 07.2024
High School Diploma -
Northwest High School
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