Summary
Overview
Work History
Education
Skills
Timeline
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Isaiah Knuth

Lincoln,United States

Summary

With my experience in customer service and the ability to thrive in fast-paced environments, I am confident I can contribute to your team.

At Family First Life, I honed my customer service skills and learned to multitask effectively. My role in the Army National Guard has also equipped me with a strong work ethic and the ability to perform well under pressure—skills that are valuable in a any work setting.

I look forward to the opportunity to bring my enthusiasm and skills to your team.

Thank you for considering my application.

Overview

7
7
years of professional experience

Work History

Courier

FedEx Express
09.2023 - Current
  • Drove safely at all times to avoid accidents and harm.
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Followed company policies and procedures during shift.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.

Combat Medic (68W)

Army National Guard
03.2019 - Current
  • Perfected careful handling, lifting and moving of patients from point of incident to stretcher, ambulance or helicopter.
  • Demonstrated knowledge of pharmacological agents and safely administered medications in stressful field settings.
  • Worked as crisis team member and clearly communicated with other health care members to best care for patients with diverse military wounds.
  • Kept combat zone work environments as clean and organized as possible and maintained unit in constant state of readiness.

Insurance Broker

FFL - Family First Life
03.2020 - 07.2023
  • Analyzed sales volume, retention and loss ratio trends to identify areas for improvement.
  • Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
  • Called potential clients to set up appointments according to mutual availability.
  • Mentored 10 entry-level brokers.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.

Checker

Hy-vee Supermarket Company
09.2017 - 01.2019
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Removed trash, swept, and mopped floors for professional appearance.

Education

Lincoln East High School
05.2019

Skills

  • Cold Calling
  • Operational Efficiency
  • Sales Presentation
  • Promotions and Marketing Strategies
  • Quotes and Sales
  • Customer Follow-Up
  • Medical Assistance
  • Problem-Solving
  • Strengths
  • Market Research

Timeline

Courier

FedEx Express
09.2023 - Current

Insurance Broker

FFL - Family First Life
03.2020 - 07.2023

Combat Medic (68W)

Army National Guard
03.2019 - Current

Checker

Hy-vee Supermarket Company
09.2017 - 01.2019

Lincoln East High School

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Isaiah Knuth