Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Summer Camp Supervisor (Unit Head)
Commonpoint Queens
Rego Park, NY
06.2022 - 08.2024
Supervised staff of 5-6 counselors to ensure the safety of all campers during daily activities.
Provided feedback to parents regarding their child's participation in the camp program.
Maintained accurate records of attendance, camper progress reports, incident reports, and other documents related to the camp program.
Conducted regular meetings with staff members to discuss upcoming events and address any concerns or issues that may arise during the course of the summer season.
Resolved conflicts between campers or between staff members in a professional manner.
Trained counselors on proper procedures for handling medical emergencies at the campsite.
After-School Counselor
Commonpoint Queens
Rego Park, NY
09.2022 - Current
Communicated with parents or guardians about daily activities, behaviors and upcoming events.
Provided guidance and support to students in a safe, nurturing environment.
Developed lesson plans that aligned with state standards for academic performance levels.
Checked after-school environments and equipment for safety and appropriateness.
Supervised individual and group activities in the after-school program.
Youth Basketball Coach
First Shot Basketball
Rego Park, NY
10.2021 - Current
Provided instruction and guidance to youth basketball players on the fundamentals of the game.
Assessed players' skills and abilities in order to create balanced teams.
Communicated regularly with parents regarding their children's progress.
Collaborated with other coaches in order to ensure a smooth-running program.
Established rules and regulations for practices and games that ensured safety of all participants.
Encouraged teamwork among players by emphasizing cooperation rather than competition.
Education
Some College (No Degree) - Undecided
CUNY Hunter College
New York, NY
Some College (No Degree) - Accounting
LaGuardia Community College
Long Island City, NY
Skills
Staff Supervision
Group leadership
Adaptability and Flexibility
Teamwork and Collaboration
Reliability
Professionalism
Certification
CPR Certified
Epipen Certified
Languages
English
Full Professional
References
References available upon request.
Timeline
After-School Counselor
Commonpoint Queens
09.2022 - Current
Summer Camp Supervisor (Unit Head)
Commonpoint Queens
06.2022 - 08.2024
Youth Basketball Coach
First Shot Basketball
10.2021 - Current
CPR Certified
Epipen Certified
Some College (No Degree) - Undecided
CUNY Hunter College
Some College (No Degree) - Accounting
LaGuardia Community College
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