Isaiah Lewis
Boca Raton,FL
Summary
Organized and detail-oriented, bringing strong skills in coordinating services and managing schedules. Demonstrating a proficiency in communication, problem-solving, and resource allocation to ensure timely and accurate completion of tasks. Dedicated to maintaining order and achieving results with minimal errors, showing solid work ethic. Seeking role of Service Coordinator, offering relevant knowledge and skills to excel in this position.
Overview
5
5
years of professional experience
Work History
Sales Associate
Coconut Creek Mazda
03.2025 - Current
- Increased car sales by effectively demonstrating vehicle features and benefits to potential customers.
- Oversaw the entire new car sales process, ensuring a smooth and efficient customer experience from start to finish.
- Streamlined new car sales processes by implementing efficient administrative strategies and organizational tactics.
- Increased new car sales by effectively communicating features and benefits of various models to potential buyers.
- Leveraged eLeads, CDK, DealerTrack, CUDL, AutoTrader, TrueCar, vAuto, KBB and other resources to drive new and used car sales.
- Increased car sales by establishing rapport with customers and conducting comprehensive needs assessments.
Service Coordinator
YACHTSIGN
01.2022 - 10.2024
- Coordinated with multiple departments to ensure operations remained organized and efficient
- Responded to customer inquiries in a timely and professional manner
- Resolved complex issues quickly and efficiently while maintaining professionalism
- Developed effective relationships with customers, vendors, partners, and staff
- Created and monitored installation timelines to facilitate completion of client requirements within project timeframes
- Coordinated with internal teams to ensure timely resolution of service requests
- Scheduled appointments, coordinated logistics, and ensured smooth service delivery
- Utilized active listening techniques to accurately assess customer needs and provide effective resolutions
- Performed administrative duties such as filing documents, entering data into the system, and answering phones
- Assisted customers in navigating complex systems or processes, displaying patience and understanding
- Maintained knowledge of company products to provide helpful suggestions and recommendations to customers
Service Representative
Best Home Services
02.2021 - 12.2021
- Utilized active listening techniques to accurately assess customer needs and provide effective resolutions.
- Performed administrative duties such as filing documents, entering data into the system, and answering phones.
- Assisted customers in navigating complex systems or processes, displaying patience and understanding.
- Maintained knowledge of company products to provide helpful suggestions and recommendations.
- Utilized computer systems to accurately process orders, maintain records, and generate reports.
- Adapted quickly to new technologies, software applications, and office procedures.
Sales Representative
Clean Machine Car Wash
01.2020 - 07.2020
- Utilized computer systems to accurately process orders, maintain records, and generate reports
- Adapted quickly to new technologies, software applications, and office procedures
- Communicated product features, advantages, and benefits to customers
- Utilized persuasive communication techniques to close deals quickly and efficiently
- Developed and maintained strong customer relationships and networks within designated sales territory
- Adapted to and remained flexible in changing, fast-paced work environment
- Remained current on relevant product and industry information to provide up-to-date catalogs and services
- Provided product information to customers and aligned products with customer needs to boost satisfaction
Education
High School Diploma -
Gulf Coast High School
Naples06.2021
Skills
- Telephone communication
- Proficiency in Office programs
- Service monitoring and evaluation
- Team Leadership
- Resource Utilization
- Reliability
Timeline
Sales Associate
Coconut Creek Mazda
03.2025 - Current
Service Coordinator
YACHTSIGN
01.2022 - 10.2024
Service Representative
Best Home Services
02.2021 - 12.2021
Sales Representative
Clean Machine Car Wash
01.2020 - 07.2020
High School Diploma -
Gulf Coast High School
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