JARELI GARCIA
Alpharetta,GA
Summary
Customer-focused professional with strong communication and organizational skills, adept at enhancing customer experiences through proactive problem-solving and relationship management. Proven ability to adapt in fast-paced environments while maintaining attention to detail and customer satisfaction. Seeking to leverage these skills as a Sales Associate to drive success and build lasting customer relationships. Willing to relocate to: Johns Creek, GA - Roswell, GA - Alpharetta, GA
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
Mountain High Outfitters
06.2025 - Current
- In my role, I assist customers in finding the perfect shoe for their specific needs. I personally fit them and provide detailed information about the shoes’ features and the most suitable options for their intended use. Additionally, I reach out to other stores to procure merchandise or facilitate store transfers, and I promptly ship items to customers’ homes.
- I meticulously document all customer interactions, transactions, comments, complaints, and actions taken. Currently, I assist in closing down the store and tidying up the sales floor for the night. I ensure that everything is in order and in place before the store closes.
Customer Experience Specialist (Retail Associate)
DiVentures
03.2025 - 08.2025
- In my role as a Customer Experience Specialist, I embrace the opportunity to be warmly welcoming to every customer with a smile and genuine enthusiasm. I am dedicated to crafting unique experiences for each individual by taking the time to understand their dreams and specific needs.I excel at solving problems with professionalism, adeptly managing challenges that arise and transforming potential setbacks into opportunities that enhance customer loyalty and satisfaction .I am committed to be engaging with customers through various communication channels-be it over the phone, via email, or in person. I strive to deliver service consistently, ensuring that every customer feels valued and appreciated. Maintained records of customer interactions, transactions, comments, complaints, and actions taken. Developed and maintained positive relationships with customers by providing timely, accurate information and solutions to their inquiries or problems.
Sales Associate
Evergreen Telecom Services
07.2024 - 03.2025
- Provided exceptional customer service to ensure all customers felt valued and attended to. Collaborated with team members to exceed sales objectives, fostering a strong team dynamic. Addressed customer complaints professionally, ensuring orders were processed and fulfilled.
- Assisted management with additional responsibilities to enhance team efficiency. Assisted customers with product selection to ensure customer satisfaction. Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously. Established a positive rapport with customers by delivering friendly, personalized service.
- Provided accurate information about products, prices and availability both in person and over the phone. Encouraged customers to make additional purchases and suggested relevant items.
Line Cook
Cru Food & Wine Bar
03.2023 - 04.2024
- Efficiently prepared ingredients for cooking, ensuring timely service and high-quality meals. Executed various cooking techniques with attention to detail and food safety standards. Collaborated with kitchen staff to maintain smooth operations and exceptional service. Maintained cleanliness and organization in the workplace, adhering to health regulations. Adapted well under pressure in high volume environments while maintaining focus on quality execution. Managed multiple tasks simultaneously without compromising product quality or service times.
- Maintained a clean and organized work area, including all cooking surfaces, utensils, and equipment.
Hostess
Busser Cru Food & Wine Bar
12.2023 - 02.2024
- Welcomed guests with a warm smile and ensured their comfort throughout their dining experience. Managed seating arrangements efficiently to maintain a smooth flow and pleasant atmosphere in the restaurant. Provided detailed menu information and specials to assist guests in making informed dining choices. Answered phone calls to take reservations and address guest questions and concerns. Demonstrated flexibility by helping out in other departments as needed. Assisted in seating guests and managing the wait list. Communicated clearly with servers regarding guest needs or requests. Maintained cleanliness of the lobby area, including wiping down tables and chairs.
Food Runner
Studio Movie Grill
10.2022 - 02.2023
- Develop a cleaning checklist to outline all areas that need attention after each screening. Scraped and stacked dirty dishes and carried dishes and other tableware to kitchens for cleaning. Cleaned up spilled food or drink or broken dishes and removed empty bottles and trash. Collaborated effectively with coworkers across different departments to ensure smooth operation of daily tasks. Developed effective problem solving skills while troubleshooting unexpected issues that arose during service periods. Successfully completed side work duties as assigned by management team. Maintained a clean and organized work area to ensure health and safety standards were met.
Food Server
Chipotle Mexican Grill
04.2022 - 06.2022
- Played a vital role in the preparation and fulfillment of online orders, ensuring that each order was completed accurately and dispatched in a timely manner to meet customer expectations. Demonstrated the ability to work effectively in a fast-paced setting, consistently prioritising tasks to ensure prompt service without compromising quality. Skill-fully managed the handling and presentation of both hot and cold food items, ensuring that all dishes met Chipotle's standards for freshness and appearance.
- Worked collaboratively with team members to foster a positive and productive work Atmosphere, focused on enhancing customer satisfaction and achieving operational goals. Followed food safety and illness prevention procedures by sanitizing utensils and wearing gloves.
Education
High school diploma - undefined
Milton High School
GA05.2023
Skills
- Team leadership
- Tech sales
- Customer Relationship Management (CRM)
- Compliance in retail
- Telecommunication services
- Task management
- Technical expertise
- Manual tools
- Telephone communication
- Blueprint interpretation
- Cash register operation
- Sales strategies
- Merchandising
- Power tools
- Customer relationship management
- Management
- Customer service
- Sales
Certification
- Food Handler Certification
- Driver's License
- ServSafe
Languages
Multilingual
Bilingual
Additional Information
- 1. Mobile phone 770-572-2543
- 2. Personal jareligarcia1920@icloud.com
- 3. Work jareligarcia1920@outlook.com
Timeline
Sales Associate
Mountain High Outfitters
06.2025 - Current
Customer Experience Specialist (Retail Associate)
DiVentures
03.2025 - 08.2025
Sales Associate
Evergreen Telecom Services
07.2024 - 03.2025
Hostess
Busser Cru Food & Wine Bar
12.2023 - 02.2024
Line Cook
Cru Food & Wine Bar
03.2023 - 04.2024
Food Runner
Studio Movie Grill
10.2022 - 02.2023
Food Server
Chipotle Mexican Grill
04.2022 - 06.2022
High school diploma - undefined
Milton High School