Isaiah Lievano
Brownsville,TX
Summary
Developed leadership skills in dynamic team environment focused on collaboration and strategic planning. Demonstrated ability to manage and motivate teams, drive projects to successful completion, and implement effective solutions. Seeking to transition into new field where these transferrable skills can be leveraged to create meaningful impact.
Offering excellent communication skills and dedicated approach to providing top-notch service. Brings understanding of cleanliness and customer service, ready to pick up necessary knowledge quickly. Ready to use and develop customer service and teamwork skills in any role.
Overview
4
4
years of professional experience
Work History
Retail Sales Event Manager
Rich Life Marketing
10.2023 - 02.2025
- Interviewed potential sale associates by articulating the duties of the job in a concise and efficient manner.
- Lead individuals under my care towards their own respective goals to ensure growth and learning. Managed different personalities and build a deep personal relationship with each one to ensure i was able to push them to be the best version of themselves.
- Publicly spoke in front of crowds about ideas and topics that could help our organization grow in a understandable and easily applicable manner.
- Analyzed feedback and made plans to utilize the observations made to improve my performance and abilities.
- Evaluated and broke down my co-workers numbers and metrics and devised a plan to assist in their development.
- Fostered a positive work environment by promoting employee engagement initiatives and recognizing outstanding contributions from team members.
- Mentored junior team members, promoting professional development and career advancement opportunities.
- Increased sales revenue by implementing effective sales strategies and maintaining strong client relationships.
Mil Handler Assistant
United States Postal Service, USPS
08.2022 - 02.2023
- Worked in a team by communicating to Improve mail processing efficiency by sorting and organizing incoming mail according to specific routing codes.
- Reduced damage to parcels by carefully handling fragile items during sorting and transportation processes.
- Managed time-sensitive materials effectively, ensuring their prompt delivery within designated deadlines.
- Assisted in training new Mail Handler Assistants, sharing best practices and tips for optimal performance in the role.
- Supported team members and communicated with them in managing high-volume periods, effectively reducing delays in mail distribution.
- Operated various types of machinery such as a pile driver and dumper used in the mail handling process safely and efficiently.
- Carried and moved mail up to 70 pounds around the warehouse in a quick efficient manner.
- Would regularly work past my intended shift with short notice to ensure quotas were met.
Crew Member
Popeyes® Louisana Kitchen
02.2021 - 08.2021
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Education
High School Diploma -
Montwood High School
El Paso, TX05-2022
Skills
- Team leadership and supervision
- Cash handling
- Motivating teams
- Customer service
- Problem-solving
- Teamwork and collaboration
- Heavy lifting
- Public speaking
- Teaching and instruction
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Retail Sales Event Manager
Rich Life Marketing
10.2023 - 02.2025
Mil Handler Assistant
United States Postal Service, USPS
08.2022 - 02.2023
Crew Member
Popeyes® Louisana Kitchen
02.2021 - 08.2021
High School Diploma -
Montwood High School
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