Isaiah Love
Newport,KY
Summary
Dynamic and results-driven professional with extensive experience at Barrington Of Oakley as a Lead Server. Expert in relationship management and bill computation, fostering customer loyalty through exceptional service. Proven ability to train staff and enhance operational efficiency, ensuring a welcoming dining experience. Skilled in heavy lifting and maintaining high standards of cleanliness.
Overview
11
11
years of professional experience
Work History
Lead Server
Barrington Of Oakley
09.2017 - Current
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Cultivated warm relationships with regular customers.
Janitorial Worker
Urban League
06.2015 - 08.2015
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Kept building spaces premises clean inside and outside.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Education
High School Diploma -
Shroder High School
Cincinnati, OHNo Degree - Business Administration
University of Cincinnati
Cincinnati, OHSkills
Server monitoring
Bill computation
Buffet setup and takedown
Table setting arrangements
Relationship management
Heavy lifting
Timeline
Lead Server
Barrington Of Oakley
09.2017 - Current
Janitorial Worker
Urban League
06.2015 - 08.2015
High School Diploma -
Shroder High School
No Degree - Business Administration
University of Cincinnati