Overview
Work History
Education
Skills
Timeline
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Tonya Coones

Calabash,NC

Overview

24
24
years of professional experience

Work History

Lead Server

Mr.Gilbert's Place
04.2022 - 08.2025
  • Provided exceptional customer service in a fast-paced environment, ensuring guest satisfaction and promoting a positive dining experience
  • Managed multiple tables simultaneously, efficiently taking orders, delivering food, and addressing customer requests in a timely manner
  • Handled cash and credit card transactions accurately.
  • Train new hires and assist fellow employees
  • Ensure customers have a great dining experience

Co-owner

Select Tile & Bath
01.2015 - 02.2024
  • Overseeing business operations
  • Project planning, scheduling & budgeting
  • Maintaining financials, billing, accounts receivables & accounts payable
  • Ordering/pick up and delivery of materials

Global Hospitality Customer Service Professional

Sealy, Inc.
09.2008 - 11.2013
  • Providing customer service to sales representatives and hotel management
  • Collaborate with plants to coordinate delivery dates/time frame

Accounts Receivable

Sealy, Inc.
12.2003 - 09.2008
  • Managed accounts receivable process for National accounts.
  • Applying payments to the correct invoices. Balancing statement & report

Receptionist

Garden Creek Family Practice
01.2002 - 12.2003
  • Greeted and assist patients
  • Answer phone, schedule appointments, insurance verification, billing & processed payments
  • Triage patients and assist Doctor as needed

Education

High School Diploma - Basic requirements, accounting, marketing

High Point Central High School
High Point, NC
06.1994

Skills

  • Server monitoring
  • Upselling techniques
  • Food inspection
  • Responsible and trustworthy
  • Guest relations
  • Cash flow management
  • Flexible schedule
  • Resourceful and reliable
  • Positive and friendly attitude

Timeline

Lead Server

Mr.Gilbert's Place
04.2022 - 08.2025

Co-owner

Select Tile & Bath
01.2015 - 02.2024

Global Hospitality Customer Service Professional

Sealy, Inc.
09.2008 - 11.2013

Accounts Receivable

Sealy, Inc.
12.2003 - 09.2008

Receptionist

Garden Creek Family Practice
01.2002 - 12.2003

High School Diploma - Basic requirements, accounting, marketing

High Point Central High School
Tonya Coones