Isaiah Martinez
Edinburg
Summary
Experienced in maintaining safety compliance while operating machinery and managing hazardous materials, ensuring adherence to company guidelines. Demonstrated problem resolution skills by investigating customer complaints related to shipping delays and damaged items, leading to improved customer satisfaction. Proficient in data entry and performance reporting, with a focus on accuracy and attention to detail in record keeping. Collaborative team member with effective communication skills, contributing to a clean and organized service environment.
Overview
6
6
years of professional experience
Work History
Distribution Technician
Prime Healthcare Management
Weslaco
04.2023 - Current
- Followed safety protocols while operating machinery or working in hazardous environments.
- Managed the safe disposal of hazardous materials according to company guidelines.
- Investigated customer complaints regarding shipping delays or damaged items.
- Created detailed reports on system usage, performance metrics and other related data points.
- Performed data entry tasks, including updating customer information in databases.
Food Service Worker
Harlingen Medical Center
Harlingen
05.2022 - 04.2023
- Maintained accurate records of sales transactions for end-of-day reports.
- Greeted customers upon arrival in the dining area.
- Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
Food Service Worker
Sodexo Food Service
Edinburg
01.2019 - 01.2021
- Maintained accurate records of sales transactions for end-of-day reports.
- Greeted customers upon arrival in the dining area.
- Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
- Responded promptly to customer inquiries regarding menu items or special requests.
- Assisted in the preparation of food items according to recipes and instructions.
Education
High School Diploma -
Johnny G. Economedes
Edinburg, TX06-2018
Skills
- Safety compliance
- Data entry
- Customer service
- Problem resolution
- Performance reporting
- Quality assurance
- Team collaboration
- Time management
- Record keeping
- Attention to detail
- Effective communication
- Critical thinking
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Distribution Technician
Prime Healthcare Management
04.2023 - Current
Food Service Worker
Harlingen Medical Center
05.2022 - 04.2023
Food Service Worker
Sodexo Food Service
01.2019 - 01.2021
High School Diploma -
Johnny G. Economedes