Isaiah Peterson

Work History

Aromaland INC

08.2021 - 08.2022

Inventory Creation and management of all IT and IT related equipment
Server Management
Minimize—and hopefully eliminate—server slowdowns and downtime
Build secure server environments
Ensure servers continue to meet the needs of an organization as it evolves
Sales Representative of smaller accounts using many types of software
Managed larger private label accounts that required a longer time frame due to the accounts overall size and value
Designed and created a CRM system for managing, emailing, tracking of all customer and potential customers
Interacted and negotiated with vendors, outsourced and contractors to secure products and services.
Increased profitability and pipeline development by leveraging multiple sales strategies and distribution channels.

FTGG Holdings, Fe NM

01.2022 - 04.2022

It Consultant for any technical related problems along with website creation and design, email management and server management
Worked as a Compliance Manager;looking over product inventory and working and managing the state side monitoring system (Boitrack)
Designed logos and brands using Adobe Illustrator, PhotoShop along with other softwares
Design and create labels for new products
Creating pricing sheets and other marketing material
Created a CRM system for managing, emailing, tracking of all customer and potential customers
Instructed proposal team in use of computer software graphical elements, page design and aesthetic standards.
Conducted quarterly audits of environmental management compliance.

Wildflower International

07.2019 - 02.2020

Provide client with world class customer service while seeking and developing new client relationships within federal state and local government bodies through outbound calls and email marketing
Work closely with customers to architect solutions based on generic and specific requirements, to include but not limited to: server, storage, networking, hyperconvergence, software solutions, RF radio, & Radio over IP (RoIP)
Make actionable and insightful recommendations for new products, extensions, or enhancements
Participate in Requests for Proposal responses
Serve as the primary technical point of contact for the assigned customer base.
Scheduled, updated and maintained product preparations and customer promotions.
Networked at events and by phone to expand business profits and revenues.

Best Buy

01.2017 - 07.2019

Engage customers using specialized Best Buy certifications and selling skills, to complete sales, drive profitable growth and achieve team and individual goals
Apply a high level of product knowledge and expertise to enable an excellent customer shopping experience
Provide subject matter expertise in the home theater and computing
Maintains specified department's merchandising and readiness to serve customers.
Prepared merchandise for sales floor by pricing or tagging.
Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.

NM Department, Emergency Management

01.2017 - 07.2018

Organize and inventory office furniture
IT equipment and assets using MS Excel and SHARE (a PeopleSoft financial program)
Organize garage, supply room and janitor’s closet
Archive federal grant documentation according to NM State statutes
Perform daily mail run
Scan and electronically file financial, personnel, grant and programs documents
Audit sub-grant files for grant close-out to ensure all required documents are filed
Enter Federal Funding Accountability and Transparency Act (FFATA) reporting for 6 years of backlog
Answer and direct incoming phone call(s) for the department’s main line
Performed security post duties to include updating authorized visitor list, assigning visitor badges and monitor video camera
Move furniture for department staff and set up new office space for incoming staff.
Informed and supported business leaders through consistent communication and administrative support duties.
Coordinated and scheduled meetings and appointments.