Isaiah Pettway
Highland
Summary
Seasoned supervisor in office and administrative support with a solid background in overseeing daily operations and enhancing workflow efficiency. Skilled in team leadership, process optimization, and conflict resolution, ensuring smooth operational flow and staff productivity. Demonstrated ability to implement effective policies that significantly improve organizational procedures. Committed to fostering professional growth within teams while maintaining high levels of accuracy and compliance.
Overview
11
11
years of professional experience
2
2
Certifications
Work History
Assistant Coordinator
New Horizons Resources
Clintondale
04.2024 - Current
- Coordinated scheduling for events and meetings to ensure smooth operations.
- Collaborated with other staff members to develop individualized service plans for each participant.
- Assisted individuals with daily living activities and personal care needs.
- Documented client progress and maintained accurate record-keeping.
- Provided emotional support and companionship to clients during interactions.
- Trained new staff on best practices for direct support services.
Direct Support Professional
Lifespire
Port Ewen
10.2023 - 04.2024
- Facilitated daily living activities and personal care, enhancing client independence.
- Fostered social skills development and community engagement among clients.
- Documented client progress and maintained accurate record-keeping.
- Collaborated with healthcare professionals to implement care plans.
- Ensured client safety through vigilant monitoring and timely reporting of concerns.
Direct Support Professional ll
Cerebral Palsy of Ulster County
Lake Katrine
01.2019 - 04.2023
- Modeled appropriate responses and reinforced desired behaviors to encourage positive client interactions.
- Planned and coordinated activities and outings tailored to individual client needs to enhance engagement and satisfaction.
- Documented current patient information to update vital signs, behaviors, and eating habits.
- Tracked and reported clients' progress through detailed observations and conversations to inform care strategies.
Direct Support Professional
Arc Of Ulster Greene
Cottekill
03.2018 - 12.2018
- Secured entertainment resources for clients, enhancing engagement in daily activities.
- Monitored clients' health and well-being, communicating significant health changes to the care team.
- Assisted clients with transfers between beds and wheelchairs, ensuring safety and comfort.
- Organized oral medications for clients following dosage and schedule requirements.
Direct Support Professional
Devereux Advanced Behavioral Health
Red Hook
01.2017 - 02.2018
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Accompanied individuals on outings to promote independence and integration into the community.
Dietary Aide
Mountain View Nursing Home
New Pacts
11.2015 - 01.2017
- Prepared nutritious meals according to dietary guidelines, ensuring optimal resident health and satisfaction.
- Assisted kitchen staff with food preparation and serving, contributing to a smooth dining experience for residents.
- Maintained cleanliness and organization of dining and kitchen areas.
- Delivered meals to resident rooms, ensuring adherence to safety protocols to maintain health standards.
- Demonstrated compassion towards patients and team members in all interactions.
Deli/Seafood Clerk
ShopRite
New Paltz
08.2015 - 11.2015
- Guided customers in seafood selections and shared product knowledge to enhance their shopping experience.
- Prepared seafood for sale by filleting, portioning, and packaging products.
- Ensured cleanliness and organization of seafood display cases and work areas to promote product visibility and customer satisfaction.
- Coordinated with team members to efficiently fulfill customer orders, improving service speed and accuracy.
Education
High School Diploma -
Highland High School
Highland, NY06-2015
Skills
- Event coordination
- Activity planning
- Client documentation
- Staff training
- Time management
- Problem solving
Certification
CPR/First Aid Certified
Timeline
Assistant Coordinator
New Horizons Resources
04.2024 - Current
Direct Support Professional
Lifespire
10.2023 - 04.2024
Direct Support Professional ll
Cerebral Palsy of Ulster County
01.2019 - 04.2023
Direct Support Professional
Arc Of Ulster Greene
03.2018 - 12.2018
Direct Support Professional
Devereux Advanced Behavioral Health
01.2017 - 02.2018
Dietary Aide
Mountain View Nursing Home
11.2015 - 01.2017
Deli/Seafood Clerk
ShopRite
08.2015 - 11.2015
High School Diploma -
Highland High School