Isaiah Riobe
Adairsville
Summary
Results-oriented professional with a strong focus on operational optimization and team performance. Proven expertise in inventory management, personnel training, and sales initiative development. Leadership abilities enhance collaboration and boost customer engagement. Committed to fostering a supportive work environment that drives business success.
Overview
10
10
years of professional experience
Work History
Assistant Store Manager
Aldi
10.2023 - Current
- Mitigated business risks by working closely with staff members, and assessing KPIs, as well as OE.
- Implemented successful business strategies to increase revenue and target new markets.
- Check monthly sales and performance reports to support operational planning and strategic decision-making.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Complete frequent walk-throughs, and direct team members to correct issues impacting store appearance or professionalism.
- Provide leadership support during peak business hours by motivating staff members to meet targets.
- Handle complaints from customers by empathetically listening, recording details, and offering solutions.
Lead Stocking Clerk
Food Lion
08.2021 - 10.2023
- Received and unpacked deliveries, verifying accuracy of shipments received.
- Maintained accurate inventory records and restocked shelves when necessary.
- Rotated stock based on expiration dates to minimize waste and ensure freshness.
- Trained new staff on stocking procedures and customer service best practices.
- Communicated with supervisors regarding any issues related to stocking activities.
Finished Carpet Inspector
Shaw INC
04.2018 - 08.2021
- Reviewed and analyzed statistical data from inspection reports to identify trends and areas for improvement.
- Checked software programs for usability, functionality, and design issues.
- Positioned components, parts, and materials for testing.
- Matched arriving materials with purchase orders, submitted discrepancy forms as necessary.
- Compared product and materials colors, shapes, textures and grades with predetermined templates.
Leasing Agent
Campus Edge Apartments
06.2016 - 03.2018
- Conducted property tours for prospective tenants, showcasing available units and amenities.
- Managed lease agreements and ensured compliance with housing regulations and company policies.
- Maintained accurate records of tenant applications, leases, and renewals in property management software.
- Coordinated maintenance requests between tenants and service teams for timely resolutions.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Assisted in marketing initiatives to promote vacancies through community outreach.
- Organized tenant events to foster community engagement and enhance resident satisfaction.
- Trained new leasing staff on company procedures, software tools, and customer interaction techniques.
Education
Bachelor's - Political Science with Concentration in Legal Studies
Kennesaw State University
Kennesaw, GA05.2016
Skills
- Customer service and support
- Budget and time management
- Sales growth strategies
- Microsoft Office Suite proficiency
- Conflict resolution
- Attention to detail
- Reporting and documentation
- Verbal and written communication
Timeline
Assistant Store Manager
Aldi
10.2023 - Current
Lead Stocking Clerk
Food Lion
08.2021 - 10.2023
Finished Carpet Inspector
Shaw INC
04.2018 - 08.2021
Leasing Agent
Campus Edge Apartments
06.2016 - 03.2018
Bachelor's - Political Science with Concentration in Legal Studies
Kennesaw State University