Isaiah Robinson
1863 Kennington Park Road, Aylett,VA
Summary
At Pamunkey Regional Jail, I excelled as an Intake Officer, enhancing inmate intake efficiency and reducing contraband incidents through meticulous attention to detail and robust problem-solving skills. My assertiveness and adeptness in cross-cultural communication fostered a secure, respectful environment. Achievements include streamlining data entry processes and championing professional development in correctional practices.
Vigilant security officer skillful in communicating with inmates to diffuse tense situations and resolving conflicts. Expertise in managing and monitoring offender daily activities and overseeing safe environment in housing areas. Certified at all posts in security.
Overview
3
3
years of professional experience
Work History
Intake Officer
Pamunkey Regional Jail
08.2023 - Current
- Provided exceptional customer service by addressing concerns and answering phone calls and questions asked by family and friends of incarcerated individuals.
- Contributed to shift success by assisting with emergencies and other abnormalities day to day.
- Managed a high volume of bookings, prioritizing workload for optimal efficiency.
- Participated in ongoing professional development opportunities to enhance knowledge of correctional practices and inmate management strategies.
- Coordinated with multiple departments to ensure new committals are taken care of.
- Expedited processing times for new intakes through efficient data entry and document management practices.
- Maintained a secure environment by conducting comprehensive searches and strictly following security protocols.
- Communicated effectively with diverse populations of inmates, addressing individual needs while upholding security standards.
Security Officer
Pamunkey Regional Jail
06.2021 - 08.2023
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
- Prevented contraband introduction through diligent and random cell searches.
- Collaborated with fellow officers to maintain a secure and orderly environment within the facility.
- Reduced escape attempts, crimes and other hazardous activity through close observation and situational awareness.
- Promoted a positive environment for rehabilitation with effective communication and conflict resolution skills.
- Executed rounds in accordance with policy
Skills
- Assertiveness
- Cross-cultural sensitivity
- Team Collaboration
- Telephone and email etiquette
- Issue Resolution
- Policy Adherence
- Report Generation
- Problem-Solving
- Time Management
- Inmate Supervision
- Attention to Detail
- Problem-solving abilities
Timeline
Intake Officer
Pamunkey Regional Jail
08.2023 - Current
Security Officer
Pamunkey Regional Jail
06.2021 - 08.2023
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