Isaiah Romero
La Center,WA
Summary
A salesman at heart, some of my earliest memories are passing out complimentary hot dogs on the car lot on Saturdays whilst my Father worked deals. Now many years later, I am a seasoned salesman providing top of the line customer service & communication. Ready to apply my skills, and more importantly ready to acquire more.
Overview
6
6
years of professional experience
Work History
Operations Manager
Gresham Powersports
Gresham, OR
08.2025 - Current
- As our General Manager/Owner transitioned into a more remote role I assumed some of his responsibilities. From processing all of our Oregon DMV online via Vitu, to contributing in submitting allocation forms. Making sure my input is heard so we have an ample amount of machines to retail, based off of previous years performance & projected growth.
- Maintained & further developed meaningful work relationships with our staff & most importantly our OEM reps.
- Provided an ego-free management style. Maintained an open mind, always wanting to learn more, no matter where the knowledge may come from.
Sales & Finance Manager
Gresham Powersports
Gresham, OR
02.2024 - 08.2025
- Led a Sales team of 4 to multiple record setting months for our establishment. Made sure they were aware of any changes, from price, to new manufacturer promotions, etc
- Oversaw 50-100+ deals a month, ensuring accuracy & making sure our profit margins were up to our General Manager/Owner's standards
- Gave approval on additional discounts in special cases. Depending upon gross profit, flooring status, financing incentives, manufacturer holdback, etc.
- Completed all things relating to financing. From securing financing and shopping for the best rate & backend amount. To menu building and presentation. Finally, signing papers, bundling it up & submitting for funding
- Assured prompt funding from various finance institutions
Sales & Finance Associate
Gresham Powersports
Gresham, OR
06.2023 - 02.2024
- Assisted customers from greetings, all the way thru financing & unit delivery. Assuring everything went smoothly. From comprehensively interviewing the customer and landing them on a desired unit. To verifying all customer information is accurate, all possibly financing stipulations addressed, and using their interview answers to reinforce our F&I offerings.
- Maintained exemplary customer service to ensure customer satisfaction. Including follow up after the initial purchase
- Effectively set time expectations & offered additional assistance to ensure customer satisfaction
Independent Carrier
Various
Portland, OR
08.2020 - 06.2023
- Effectively communicated any disruptions or complications to clients to ensure transparency and complete customer satisfaction
- Routinely serviced my vehicle to ensure no interruption of my services
- Maintained a strict self set schedule to hit my income goals
- Developed strong client relations to better retain clientel
Education
No Degree - F&I
Protective Specialty Professional F&I Skills Development
Tacoma, WA02-2024
High School Diploma -
La Center High School
La Center, WA06-2021
Skills
- Ego-Free Leader
- Attention to Detail
- Customer service & Rapport building
- F&I Menu Building & Presentation
- Active listening & Interviewing
- Problem Solving
- Financing Solutions
- Strong understanding of CRM systems
- Deal Structuring
- Allocation assessment & management
Accomplishments
- Led our Sales Team to Gold Level Status within the Bad Boy Mower's dealer network.
- Oversaw multiple recording setting months at Gresham Powersports
- Promoted into a management role within my first year of Sales experience
- Completed Protective's Specialty Professional F&I Skills Development, learning the in's & out's of the F&I World
Timeline
Operations Manager
Gresham Powersports
08.2025 - Current
Sales & Finance Manager
Gresham Powersports
02.2024 - 08.2025
Sales & Finance Associate
Gresham Powersports
06.2023 - 02.2024
Independent Carrier
Various
08.2020 - 06.2023
No Degree - F&I
Protective Specialty Professional F&I Skills Development
High School Diploma -
La Center High School
Specialty Professional F&I Skills Development
Put on by Protective/ RPM+
Learned the in's & out's of F&I, menu presentation, compliance, the psychology behind it all.
Actively listened, participated. Awarded certification for attendance and active participation