Isaiah Ross

As the Owner and Operator my current business practices involve contracting myself to various telecommunications and It related employers (W-2 OR 1099)

• Developed foundational knowledge of IoT/ Telecom/ RF technologies and applications
• Learned to utilize project management tools for efficient task coordination

I have recently Established vendor relationships through local and internet sourcing while Managing inventory levels to ensure optimal stock availability until I acquire a vendor license .

• Developed and implemented daily operational processes to enhance efficiency.
• Created marketing materials to promote brand awareness and customer engagement.
• Train new staff on operational procedures and best practices.
• Conducted market research to identify trends and opportunities for growth.
• Oversaw end-to-end business processes to maintain proficiency and profitability.
• Cultivated strong relationships with suppliers/vendors to secure favorable pricing agreements for materials/services needed for daily operations.
• Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
• Ensured regulatory compliance by staying informed on industry standards and maintaining accurate documentation for audits.

As a driver for Uber I have:

• Provided excellent customer service, ensuring passenger comfort and satisfaction during rides.
• Maintained vehicle cleanliness and functionality to ensure safety and reliability for passengers.
• Managed cashless transactions through Uber app, ensuring accurate fare collection and reporting.
• Personal scheduling and routing

• Installed and configured telecommunications equipment for residential customers per COX policy
• Conducted routine maintenance and troubleshooting for network connectivity issues.
• Assisted in cable splicing and termination to ensure optimal signal quality. {CAT5/6E, COAX, Fiber}
• Documented service calls and maintenance records accurately and efficiently to assist customers post trouble call.
• Collaborated with team members to resolve technical challenges in the field.
• Communicated with supervisor to report progress, discuss issues and seek guidance.
• Kept detailed records of field measurements and data using [Viavi OneExpert CATV (ONX-6series)]

{GPON Fiber Tester}

• Enacted successful repairs by applying technical skills and operations of passive devices.

.Assisted in troubleshooting network connectivity problems related to enterprise VPN.

• Documented and tracked service requests using ticketing systems {Gensys} to maintain organized workflow.
• Engaged in continuous learning of emerging technologies to enhance technical skills and support capabilities.
• Analyzed recurring issues to identify trends, recommending solutions to improve operational efficiency.
• Provided basic end-user troubleshooting and desktop support via remote desktop client and ssh/ cmd
• Troubleshot Active Directory and MFA issues via MyID software to repair smart card logins and yubikey authentication

• Installed and configured various technology systems for residential and commercial clients related to DISH Network Systems
• Conducted site assessments to determine project requirements and optimal installation methods while providing all required equipment needed as per 1099 contract.
• Provided technical support ensuring seamless integration of system IoT devices
• Conducted VSAT Pointing and Uplink configuration to GEO Stationary Provider Satellites
• Manage personal inventory supplied to SATCOMPros LLC by GTI
• Maintain clean driving record with professional looking vewhicle

• Installed satellite systems according to technical specifications and quality standards for the Jupiter II Constellation.
• Conducted site surveys to determine optimal installation locations for satellite dishes.
• Troubleshot and resolved equipment malfunctions and config conflicts with server equipment and network switches, ensuring minimal downtime for customers.
• Collaborated with team members AntennaPro LLC to streamline installation processes based off of daily job board and routing.
• Advertised and sold IoT devices such as Aruba Wireless AP's, Cisco Meraki switches/ firewalls and routers and Wifi Extendors.
• Collaborated with local counties using 311 to prevent construction damage by ordering locates.

• Installed and maintained radio communication systems for efficient operations.
• Conducted routine inspections and troubleshooting of equipment to ensure functionality.
• Assisted in configuring and programming radio devices to meet user specifications.
• Installed 2-way radio systems for county vehicles such as:
• Police Cruisers {Recalibrated with tuning forks per FCC guidelines certifying speed detection RADAR with FCC GROL Licensee signature and date} , Fire Trucks, Ambulance, Fire Department Marine Units, Aviation Units (Helicopter)

Troubleshoot Radio, Navigational, and other electronic systems as well as removed or installed avionics, conducting component repair as necessary.

Researched how to read and understand: Electrical, Mechanical, Hydraulic

Engineering Drawings; diagrams, and symbolism in basic electrical/ electronic theory and qualified in the uses of required special equipment needed to test and repair

components.

Trained and assisted fellow coworkers on procedures resulting in an increase of qualified personnel.

Inspected Radio, Navigational and other systems required for aircraft to safely

operate contributing to over 1500 flight hours of mishap free missions.

Efficiently supervised night shift operations and contributing to maintenance

deadlines being met.

Ability to work in environments with extreme temperatures, high tempo's; as well as, fitting or crawling into small spaces.