Isaiah Salazar
San Antonio,TX
Summary
Accomplished Curbside Shopper at HEB Grocery Store, recognized for enhancing customer satisfaction through efficient order fulfillment and exceptional service. Leveraged mobile app proficiency and strong customer relations to reduce wait times by 20%. Demonstrated leadership and initiative in high-pressure environments, ensuring safety and accuracy while managing peak order volumes.
Currently finishing my last prerequisites for college to apply to radiology and physical therapy assistant program.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Curbside Shopper
HEB Grocery Store
San Antonio, TX
08.2023 - Current
- Selected and gathered customer orders accurately and efficiently.
- Utilized handheld devices to track inventory and manage order fulfillment.
- Maintained knowledge of product locations to expedite shopping process.
- Assisted customers with inquiries, enhancing overall shopping experience.
- Implemented strategies for improving order accuracy and minimizing errors.
- Ensured safety and quality control by double-checking orders before delivering them to customers'' vehicles.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Balanced multiple tasks simultaneously while remaining focused on providing excellent customer service in a high-pressure environment.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reduced wait times for customers by closely monitoring order status updates and promptly preparing items for pickup.
- Managed high volumes of orders during peak times, prioritizing tasks to maintain efficiency and accuracy.
- Maintained a clean, organized workspace to efficiently process orders in a fast-paced retail environment.
- Helped customers locate products and checked store system for merchandise at other sites.
- Worked productively with customers to meet order requirements and service expectations.
Education
Radiology And/or Physical Therapy Assistant
Northwest Vista College
San Antonio, TXHigh School Diploma -
Brennan High School
San Antonio, TX06.2020
Skills
- Speed and efficiency
- Safety awareness
- Mobile app proficiency
- Initiative-taking
- Goal-oriented mindset
- Hand-eye coordination
- Customer service
- Relationship building
- Heavy lifting
- Physical stamina
- Documentation and reporting
- Customer relations
- Flexible schedule
- Team collaboration
- Customer engagement
- Hospitality
- Understanding of hospitality industry
- Leadership and motivation
- Motivation
Certification
CPR Certification
Timeline
Curbside Shopper
HEB Grocery Store
08.2023 - Current
Radiology And/or Physical Therapy Assistant
Northwest Vista College
High School Diploma -
Brennan High School