Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Affiliations
A fact about me
Websites
Military Service
Timeline
Generic

Isaiah Scott

Bronx,NY

Summary

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Summer Camp Counselor

Arc of Westchester
White Plains, NY
08.2018 - 08.2024
  • assist young adults with disabilities around
  • Use speaking/listening skills to be able to help them
  • Create activities for them to participate in, engage with them if they were having trouble or needed someone to talk to.
  • Encouraged positive behavior among campers through role modeling and reinforcement techniques.
  • Helped plan special events such as field trips, picnics, and BBQs.
  • Developed strong relationships with parents to provide updates on their child's progress at camp.

Army National Guard

Army National Guard
New York, NY
02.2020 - 02.2023
  • 92 Yankee logistics specialists.
  • Managed equipment.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Maintained updated knowledge through continuing education and advanced training.
  • Assisted with special projects related to COVID-19 research initiatives.

Crew Member, Trader Joe's

Trader Joe's
New York
03.2022 - 08.2022
  • Assisted customers checking them out, helping find items they would need
  • Handled cash at register and other tasks such as cleaning, reloading products.

Prep Cook

Yankee Stadium
Bronx, NY
08.2021 - 10.2021
  • Prepared ingredients for use in cooking, such as washing, peeling, cutting and slicing vegetables.
  • Cleaned and sanitized work areas and equipment to ensure food safety standards.
  • Followed recipes to prepare meals according to customer specifications.
  • Stocked kitchen with necessary supplies, including food items and utensils.
  • Monitored inventory levels of all kitchen items and placed orders when needed.
  • Operated grills, ovens and other kitchen equipment as required for meal preparation.
  • Communicated effectively with fellow staff members regarding meal preparations.

Jersey Mikes Crew Member

Jersey Mike's Subs
Blue Bell, PA
01.2021 - 03.2021
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Resident Assistant

Arc of Westchester
Yonkers, NY
09.2020 - 01.2021
  • Look over individuals overnight into the morning, provide breakfast for them, have them showered, and ready for the morning activities.
  • Supervised and monitored activities of residents in the dormitory to ensure compliance with rules and regulations.
  • Maintained clean and well-organized environment for client happiness and safety.

Supply Specialist

Krispy Kreme
New York, NY
09.2020 - 01.2021
  • Monitored delivery schedules to ensure timely receipt of goods.
  • Ensured that all food products were prepared fresh daily and stored properly.
  • Restocked ingredients as kitchen supply was running low
  • Maintained clean space to work

Cashier and Customer Service

Urban Outfitters Inc.
White Plains
11.2019 - 01.2020
  • Greeted customers, identified their needs and provided assistance with product selection.
  • Operated cash register to process payments from customers accurately and efficiently.
  • Processed returns and exchanges according to company policies while maintaining positive customer relations.
  • Organized backroom storage areas for efficient retrieval of stock items during peak business times.

Group Leader

PSAL
Bronx, NY
08.2019 - 10.2019
  • Developed and implemented group activities to promote team building and collaboration.
  • Managed resources and delegated tasks to ensure timely completion of projects.
  • Monitored progress on projects, providing feedback and support as needed.
  • Organized weekly meetings to review objectives, discuss accomplishments, and plan future goals.

Counselor

Child's Art & Science Workshop Inc
New York
06.2016 - 08.2016
  • Monitored group of youth age 12-14
  • Assisted group leaders with planning activities
  • Monitored youth on trips
  • Ensured appropriate behavior and safety
  • Conflict resolution
  • Individualized attention to clients with special needs (i.e learning disabilities, behavioral issues)

Education

High School Diploma -

School of Tourism And Hospitality
The Bronx, NY
06-2017

Skills

  • Customer service
  • Kitchen
  • Food service
  • Leadership development
  • Teamwork
  • Logistics
  • Data Entry
  • Microsoft Office
  • Social work
  • Special Needs
  • Military Experience
  • Group Supervision
  • Material and supply inventory
  • Problem-solving abilities
  • Health and wellness
  • Activity Planning
  • Role Modeling

Certification

  • First Aid Certification
  • CPR Certification

Personal Information

Relocation: Anywhere

Affiliations

  • 150 community Service Hours
  • BuildOn Alumni
  • Veteran

A fact about me

I have 13 siblings , 7 sisters and 6 brothers. My youngest sister is 4!

Military Service

 covid 19 mission in syracuse

Timeline

Crew Member, Trader Joe's

Trader Joe's
03.2022 - 08.2022

Prep Cook

Yankee Stadium
08.2021 - 10.2021

Jersey Mikes Crew Member

Jersey Mike's Subs
01.2021 - 03.2021

Resident Assistant

Arc of Westchester
09.2020 - 01.2021

Supply Specialist

Krispy Kreme
09.2020 - 01.2021

Army National Guard

Army National Guard
02.2020 - 02.2023

Cashier and Customer Service

Urban Outfitters Inc.
11.2019 - 01.2020

Group Leader

PSAL
08.2019 - 10.2019

Summer Camp Counselor

Arc of Westchester
08.2018 - 08.2024

Counselor

Child's Art & Science Workshop Inc
06.2016 - 08.2016

High School Diploma -

School of Tourism And Hospitality

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Isaiah Scott