Isaiah Sepulveda
Brownsville,TX
Summary
Dynamic culinary professional with a strong work ethic and exceptional customer service skills, honed at Wingstop and Bubba's 33. Proven ability to enhance guest experiences through effective team collaboration and sales techniques, while maintaining high standards of food quality and safety. Adept at multitasking in fast-paced environments to drive customer satisfaction.
Overview
3
3
years of professional experience
2
2
Certification
Work History
Line Cook
Wingstop
400 E Alton Gloor Blvd, Brownsville, TX 78526
02.2023 - 02.2024
- Prepared food items according to Wingstop recipes and standards.
- Maintained cleanliness and organization of kitchen workspace.
- Assisted in inventory management and stock rotation procedures.
- Operated kitchen equipment safely and efficiently, ensuring compliance with safety protocols.
- Collaborated with team members to meet high-volume service demands during peak hours.
- Adapted quickly to changing menu items and special requests from customers.
Server
Bubba's 33
77 N Expy, Brownsville, TX 78526
11.2024 - Current
- Provided exceptional customer service to enhance dining experience and foster repeat business.
- Managed food and beverage orders with accuracy, ensuring timely delivery to guests.
- Collaborated with kitchen staff to coordinate timely meal preparation and presentation.
- Resolved customer complaints efficiently, maintaining a positive atmosphere for patrons.
- Implemented upselling techniques to maximize sales while meeting customer needs effectively.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Los Fresnos High School
Los Fresnos, TX05-2025
No Degree - Teaching
Texas Southmost College
Brownsville, TX05-2029
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Team collaboration
- Sales techniques
- Sales expertise
Certification
- Certified International Academics of Emergency Dispatch.
- Certified Microsoft Word Specialist.
Timeline
Server
Bubba's 33
11.2024 - Current
Line Cook
Wingstop
02.2023 - 02.2024
Los Fresnos High School
No Degree - Teaching
Texas Southmost College