Overview
Work History
Education
Skills
Timeline
Generic

Isaiah Smith

Stratford,CT

Overview

3
3
years of professional experience

Work History

Town Of Stratford Janitor

Town Of Stratford
10.2023 - Current
  • Kept building spaces premises clean inside and outside.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
  • Responded immediately to calls from personnel to clean up spills and wet floors.

Stratford Public Works

Town Of Stratford
06.2023 - 10.2023
  • Addressed conflicts with staff and public immediately, listening to all sides and making educated decisions regarding resolutions.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Reported issues to higher management with great detail.
  • Analyzed completed projects against established budgets to track spending and determine levels of success.
  • Reviewed each departmental employee's work performance and advised on ways to improve overall progress.
  • Retained strong knowledge of utilities production, facilities management and wastewater treatment through hands-on leadership.


Cleaning Assistant

Deb Works
03.2023 - 08.2023
  • Mopped and vacuumed floors to remove residue and restore finished appearance.
  • Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Scrubbed and sanitized toilets and trash cans to maintain healthy environment.
  • Visually inspected area for overlooked aspects.
  • Prevented degradation of work areas by providing general upkeep and performing small repairs.

Cleaner

Alla Cleans Best
02.2023 - 06.2023
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Removed trash, debris and other waste materials from premises.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Organized and used industrial cleaning products following strict safety procedures.

Customer Service Associate

CVS/caremark
02.2022 - 08.2022
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Informed customers about special promotions and provided detailed information for various products.

Customer Service Associate

Walgreens
02.2021 - 10.2021
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Informed customers about special promotions and provided detailed information for various products.
  • Provided training and support to new associates to help provide high-quality customer service.
  • Responded to customer calls and emails to answer questions about products and services.

Package Handler

UPS
06.2021 - 08.2021
  • Followed safety regulations to maintain safe work environment.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Collaborated with other package handlers to provide prompt and accurate delivery of orders.
  • Stored and secured packages in designated areas to prevent damage and theft.

Education

High School Diploma -

Post University
Waterbury, CT
06.2026

Social Justice

Capital Prep Harbor
Bridgeport, CT
06.2022

Skills

  • Facilities Maintenance
  • Customer Service-Focused
  • Skilled Housekeeper
  • Lawn Mowing
  • Work Orders

Timeline

Town Of Stratford Janitor

Town Of Stratford
10.2023 - Current

Stratford Public Works

Town Of Stratford
06.2023 - 10.2023

Cleaning Assistant

Deb Works
03.2023 - 08.2023

Cleaner

Alla Cleans Best
02.2023 - 06.2023

Customer Service Associate

CVS/caremark
02.2022 - 08.2022

Package Handler

UPS
06.2021 - 08.2021

Customer Service Associate

Walgreens
02.2021 - 10.2021

High School Diploma -

Post University

Social Justice

Capital Prep Harbor

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Isaiah Smith