Isaiah Stepney
Orrville
Summary
Capable professional experienced in helping users correct problems with computer systems, mobile devices, and peripheral equipment. Knowledgeable about usability and security concerns. Comfortable working alone to successfully investigate and troubleshoot problems.
Overview
11
11
years of professional experience
8060
8060
years of post-secondary education
Work History
Worship Pastor
Living Water Church
Dalton
04.2022 - Current
- Managed daily operations, including strategic planning, scheduling, and resource allocation for a community-focused organization.
- Oversaw budgets to ensure resource allocation aligned with organizational goals.
- Directed recruitment and training of volunteer teams, emphasizing teamwork and accountability.
- Fostered trust and connection within the community through effective outreach and engagement initiatives.
Worship Pastor
Beechwold Christian Church
Columbus
12.2020 - 04.2022
- Planned and executed community programs while maintaining strict budget adherence.
- Recruited and developed volunteers, fostering a sense of belonging and collaboration.
- Provided mentorship and guidance to team members, ensuring high performance and goal alignment.
Clinical Services Coordinator
Quantum Health
Columbus
02.2018 - 09.2020
- Maintained confidential medical records with accuracy and integrity.
- Resolved conflicts promptly among medical staff to sustain operational efficiency.
- Delivered training to team members on policies, workflows, and compliance standards.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided technical support for software and hardware issues via phone and chat.
- Documented troubleshooting steps in knowledge base for future reference.
- Educated users on software features and best practices during support calls.
Sales Associate
Best Buy
Reynoldsburg
07.2015 - 12.2017
- Met and exceeded sales goals through excellent customer service and product knowledge.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Assisted customers with product selection to enhance their shopping experience.
- Demonstrated product features and benefits to educate customers effectively.
- Addressed customer inquiries and resolved issues promptly for satisfaction retention.
Education
Bachelor of Science - Software Engineering
Southern New Hampshire University
Hooksett, NH 01.2025 - 03.2026
College in Worship Ministry -
Cedarville University
Cedarville, OHCollege in Worship Ministry -
Cincinnati Christian University
Cincinnati, OHElectronics -
Eastland-Fairfield Career and Technical Schools
Groveport, OHHigh School Diploma -
Groveport Madison High School
Groveport, OHTimeline
Bachelor of Science - Software Engineering
Southern New Hampshire University
01.2025 - 03.2026
Worship Pastor
Living Water Church
04.2022 - Current
Worship Pastor
Beechwold Christian Church
12.2020 - 04.2022
Clinical Services Coordinator
Quantum Health
02.2018 - 09.2020
Sales Associate
Best Buy
07.2015 - 12.2017
College in Worship Ministry -
Cedarville University
College in Worship Ministry -
Cincinnati Christian University
Electronics -
Eastland-Fairfield Career and Technical Schools
High School Diploma -
Groveport Madison High School