Isaiah Toney
Delaware,OH
Summary
Enthusiastic and customer-focused, actively pursuing knowledge in cybersecurity. Seeking to leverage my strong problem-solving skills and customer service experience as a Geek Squad Agent at Best Buy to provide exceptional technical support and enhance customer experiences.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Representative Cashier
Turkey Hill
Delaware, Ohio
10.2023 - 05.2024
- Answered customer inquiries and provided accurate information regarding products and services.
- Demonstrated adaptability by quickly learning and implementing new processes and technologies to improve efficiency and customer satisfaction.
- Provided exceptional customer service and support, resolving inquiries and issues efficiently.
- Managed time effectively by multitasking different responsibilities in fast-paced environment
Line Assembler
Honda Manufacturing
Marysville, Ohio
12.2022 - 09.2023
- Worked a flexible schedule across evenings and weekend to meets production needs.
- Operated a variety of machinery and tools safely and efficiently.
- Participated in training sessions for new employees when needed.
Education
High School Diploma -
Rutherford B Hayes High School
Delaware, OH05-2018
Skills
- Teamwork and collaboration
- Fast and Proficient Learner
- Verbal and Written Communications
- Adaptable
- Python: Basic proficiency; currently expanding knowledge through online courses and projects
- Linux: Familiar with command-line interface; actively learning system administration and shell scripting
Certification
- Certified Ethical Hacker (Studying)
- Google CyberSecurity Certification(Studying)
Affiliations
- Website Creation
- Chess: Enhancing strategic thinking, critical analysis, and decision-making skills.
References
References available upon request.
Timeline
Customer Service Representative Cashier
Turkey Hill
10.2023 - 05.2024
Line Assembler
Honda Manufacturing
12.2022 - 09.2023
High School Diploma -
Rutherford B Hayes High School
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