Zaire Spencer
Frederick
Summary
Dedicated professional with strong customer service and problem resolution skills. Experienced in efficiently addressing inquiries and enhancing customer satisfaction across multiple roles.
Overview
1
1
year of professional experience
Work History
Customer Service Representative Cashier
Royal Farms
11.2025 - Current
- Resolved customer inquiries efficiently, providing accurate information on products and services.
- Assisted in managing inventory levels, ensuring product availability for customer demands.
- Handled cash transactions accurately, maintaining balanced registers during shifts.
- Collaborated with team members to enhance customer experience through effective communication.
- Addressed customer concerns promptly, reinforcing brand loyalty and satisfaction.
Cashier Sales Associate
Five Below
03.2025 - 12.2025
- Processed customer transactions efficiently using point-of-sale system.
- Maintained accurate cash drawer and balanced registers at shift end.
- Assisted customers with product inquiries and store navigation.
- Ensured cleanliness and organization of checkout area to enhance shopping experience.
- Collaborated with team members to achieve daily sales goals and improve service.
- Greeted customers entering store and responded promptly to customer needs.
Food Service Worker
Hood College
08.2025 - 11.2025
- Processed customer transactions efficiently using point-of-sale system
- Assisted customers with product inquiries and store navigation
- Maintained cleanliness and organization of checkout area
- Collaborated with team members to restock merchandise promptly
- Prepared food items according to company specifications, ensuring quality and freshness for customers.
- Operated kitchen equipment safely and efficiently, adhering to operational guidelines.
Education
High School Diploma -
Governor Thomas Johnson High School
Frederick, MDSkills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Problem resolution
Timeline
Customer Service Representative Cashier
Royal Farms
11.2025 - Current
Food Service Worker
Hood College
08.2025 - 11.2025
Cashier Sales Associate
Five Below
03.2025 - 12.2025
High School Diploma -
Governor Thomas Johnson High School