Isaiah Townes
Tallahassee,FL
Summary
- Dynamic and results-oriented professional with a proven track record in customer engagement and safe food handling, honed at Costa Enterprises Restaurant Group and Wendy's.
- Excelled in enhancing workplace efficiency and upholding health code compliance.
- Recognized for exceptional interactive communication skills and a commitment to excellence, contributing to significant team achievements and customer satisfaction.
- Highly efficient worker well established in fast-paced and challenging environments.
- Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
2
2
years of professional experience
Work History
Crew Member
Costa Enterprises Restaurant Group
05.2022 - 08.2024
- Collaborated with team members to complete orders.
- Operated POS cash register to ring up final bill and process various forms of payment.
- Took orders, prepared meals, and collected payments.
- Prepared products following restaurant, health, and safety standards and procedures.
- Worked front counter, drive-thru and other areas.
- Trained new team members on procedures, customer service, and sales techniques.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Crew Member
Wendy's
02.2024 - 05.2024
- Collaborated with team members to complete orders.
- Operated POS registers to ring up final bill and process various forms of payment.
- Took orders, prepared meals, and collected payments.
- Assisted other team members to achieve goals.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Trained new team members on procedures, customer service, and sales techniques.
- Worked front counter, drive-thru and other areas.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Pet Sitter
Leann Martin
06.2023 - 05.2024
- Dogsat for next-door neighbor so she could go to Atlanta with her husband for his cancer treatments.
- Gave dogs attention, walks, and did everything possible to ensure they were at their best physically and emotionally.
Special Projects Officer
Navarre High School NJROTC
04.2023 - 05.2024
- Responsible for planning and facilitating NJROTC Senior Night, Spirit Night, Morale Nights, 9/11 Ceremony, annual Christmas Party, and annual Military Ball.
- Responsible for reaching out to many external organizations, such as VFW, Fire Department, American Legion, and more about participation in special unit events.
- Responsible for grading cadets in platoon during weekly Uniform Inspection.
- On the Cadet of the Month Board to help decide the battalion's Cadet of the Month each month.
Vice President
Navarre High School Album Club
04.2023 - 05.2024
- Organized club events and facilitated club meetings.
- Worked in conjunction with the school's Inter-Club Council to participate in recruiting events.
- Created presentations for club meetings.
Volunteer
Navarre High School NJROTC
07.2022 - 05.2024
- Volunteered at several organizations through JROTC, such as Saint Sylvester's Catholic Church, Navarre Beach, Navarre High School, and more.
Education
Bachelor of Science - Computer Science
Florida State University
Tallahassee, FL05.2028
Skills
- Customer Engagement
- Safe Food Handling
- Health Code Compliance
- Food Preparation
- Menu Memorization
- Interactive communication skills
- Telephone Etiquette
- Integrity and Honesty
- Inventory Counts
- Point of sale operation
- Workplace Efficiency
Work Preference
Work Type
Part TimeWork Location
On-SiteRemoteHybridImportant To Me
Flexible work hoursLanguages
English
Native or Bilingual
Timeline
Crew Member
Wendy's
02.2024 - 05.2024
Pet Sitter
Leann Martin
06.2023 - 05.2024
Special Projects Officer
Navarre High School NJROTC
04.2023 - 05.2024
Vice President
Navarre High School Album Club
04.2023 - 05.2024
Volunteer
Navarre High School NJROTC
07.2022 - 05.2024
Crew Member
Costa Enterprises Restaurant Group
05.2022 - 08.2024
Bachelor of Science - Computer Science
Florida State University
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