Isaiah Trevino
3540 5th Ave Fort Worth,TX
Summary
Hardworking employee enthusiastic about learning the field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities , and is open minded and willing to learn new things and always up for new challenges.
Overview
1
1
year of professional experience
Work History
Delivery Driver
Discount Auto Parts Exchange
2024.05 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Paid close attention to where each delivery is going for no mix ups.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
Walmart Online Grocery Pickup
Walmart
2023.05 - 2024.05
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Assisted in training new Online Grocery Associates, sharing best practices for efficient order processing and customer service techniques.
- Maintained high levels of accuracy in order fulfillment, ensuring customer satisfaction and repeat business.
- Loaded and unloaded orders at customer's homes or locations.
- Participated in regular team meetings to discuss operational improvements, share feedback, and address any challenges faced in daily tasks.
- Assisted with troubleshooting technical issues faced by customers using the online platform, providing prompt resolutions.
Education
GED -
Lake Worth Highschool
4210 Boat Club Rd, Lake Worth, TX 7613505.2024
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Time Management
- Dependable and reliable
- Problem-Solving
- Loading and unloading
- Heavy Lifting
- Delivery Scheduling
- Stocking and Inventory
- Forklift Operation
- Vehicle Maintenance
- Vehicle Inspection
- Ability to Lift 50 Pounds
- Driver's License
- Load Safety
Timeline
Delivery Driver
Discount Auto Parts Exchange
2024.05 - Current
Walmart Online Grocery Pickup
Walmart
2023.05 - 2024.05
GED -
Lake Worth Highschool
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