Isaiah Trout
San Antonio,TX
Summary
Diligent and friendly worker, a welcoming addition to any work environment. Engaged, efficient, and passionate. Efficiently completes tasks and sustains pleasant customer relations. Prior experience with front lane check-out operation with heavy foot traffic and non-profit work with meticulous student mentorship.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Gallery Attendant
Artpace San Antonio
11.2022 - Current
- Enhanced visitor experience by providing informative and engaging guided tours of exhibitions.
- Ensured artwork safety by diligently monitoring gallery spaces and maintaining proper environmental conditions.
- Assisted with exhibition installations, contributing to the timely and professional presentation of art pieces.
- Provided exceptional customer service, addressing visitor inquiries and concerns promptly and professionally.
Customer Service Assistant (Cashier)
H-E-B Grocery Company, LP
10.2021 - Current
- Operated a checkout lane with retail equipment including a barcode scanner, cash register, and a store announcement intercom system while simultaneously bagging customer purchases in an efficient and timely manner to maintain the flow of the line
- Improved customer satisfaction by upholding the friendly face of the store and offering any help to customers by answering questions and providing a welcoming environment
- Monitored and supervised a self-checkout area comprising 10 registers, ensuring smooth and efficient operations
- Provided customer assistance, resolved issues promptly, and maintained a high level of service quality to enhance the overall shopping experience.
Retail Associate (Cashier)
Comp. Corp. - Thrift Town - Second-Hand Retailer
07.2021 - 10.2021
- Performed cashier duties with accuracy and efficiency in a fast-paced retail environment
- Assisted sales floor staff with stocking shelves, upholding the maintenance of fitting rooms and sustaining the organization of various retail merchandise throughout the store
- Contributed to the circulation of more than 4000 items of clothes, jewelry, housewares, and miscellaneous retail products delivered onto the floor daily.
AmeriCorps Member
AmeriCorps - City Year - Non-profit
08.2019 - 06.2020
- Mentored 15 middle school students in mathematics and social-emotional behavioral learning skills culminating in over 10,000 hours with 675 minutes of individual mentorship of each student
- Documented qualitative research for the nationwide 'Whole School Whole Child' study under the American Institute of Research
- Published quarterly blog posts to the City Year national website
- Corresponded with donors and members of the City Year San Antonio board of trustees by writing quarterly letters thanking them for the financial support they provided the organization
- Assisted a specific teacher in their classroom and provided classroom management to around 5-7 classes throughout the school year
- Volunteered within the organization and contributed to major projects, one of which included several days of labor
- Built and assembled furniture using woodworking and carpentry
- Repaired and disinfected 100+ pieces of student band equipment.
Education
Major in Anthropology -
University of Texas At San Antonio
San Antonio, TX05.2025
International School of The Americas High School
San Antonio, TX06.2019
Skills
- Payment Processing
- Account Management
- Technical Support
- Customer Consultation
- Cash Handling
- Interpersonal Skills
- Customer Focus
- Effective Communication
- Adaptability
Public Service Experience
- Haven for Hope, San Antonio, TX, Cleaning and separating laundry, 04/01/18, Helped Haven for Hope volunteers with separating donated clothes. For several hours helped remove clothes that were too worn or outdated and hung up newly donated clothes for the homeless.
- Golden Estate Senior Care Center, San Antonio, TX, Cleaning and Gardening, 04/01/17, Assisted in Senior care while cleaning and gardening their community park. Helped the elders feel welcomed and cared for while cleaning the garden, planting flowers, and digging up soil for landscaping a small garden.
- Brookdale Assisted Living, San Antonio, TX, Gardening, physical labor, 03/01/17, Supported and helped the senior living center garden. Raked and dug up roots and as well planted flowers to create a welcoming garden for the elders. Washed down the sidewalk, cleaned and scrubbed their pergola.
Certification
TABC certification.
Timeline
Gallery Attendant
Artpace San Antonio
11.2022 - Current
Customer Service Assistant (Cashier)
H-E-B Grocery Company, LP
10.2021 - Current
Retail Associate (Cashier)
Comp. Corp. - Thrift Town - Second-Hand Retailer
07.2021 - 10.2021
AmeriCorps Member
AmeriCorps - City Year - Non-profit
08.2019 - 06.2020
Major in Anthropology -
University of Texas At San Antonio
International School of The Americas High School
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