Isaiah Bastawros
Strongsville,OH
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
2
2
years of professional experience
Work History
Floor Associate
Home Depot
03.2022 - 05.2024
- Displayed merchandise by arranging in appealing ways to boost sales.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Informed customers of current store promotions to encourage additional sales purchases.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Answered questions about store policies and addressed customer concerns.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Located merchandise across various stores to address customer needs.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Maneuvered forklift safely in congested and confined areas.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
Customer Service/Cashier
Target
11.2021 - 03.2022
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Education
High School Diploma -
Strongsville High School
Strongsville, OH06.2022
Skills
- Interpersonal Relations
- Stock replenishment
- Price Adjustments
- Shelf Stocking
- Customer Engagement
- Safety protocol knowledge
- Excellent work ethic
Timeline
Floor Associate
Home Depot
03.2022 - 05.2024
Customer Service/Cashier
Target
11.2021 - 03.2022
High School Diploma -
Strongsville High School
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