A dedicated, accomplished, extremely personable professional, whose dedication to and belief in an impeccable reputation and personal relationships have gained the trust and confidence of superiors, peers, and subordinates.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Lead VIP Liaison
Tao Group Hospitality
11.2021 - Current
Member of VIP services team who produced over $100 million in revenue in 2022
Mentored newly hired employees and developed training manual to use for reference.
Oversaw talented team by actively communicating project information, remedying issues, and delivering positive feedback.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Real Estate Agent
More Realty
03.2022 - Current
Communicated with clients to understand property needs and preferences.
Presented purchase offers to sellers for consideration.
Developed and maintained relationships with clients through networking, postcards, and cold calling.
Real Estate Agent
Forever Home
03.2021 - 03.2022
Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Negotiated, facilitated, and managed real estate transactions.
Communicated with clients to understand property needs and preferences.
Maintained connections with clients to encourage repeat business and referrals.
Marketing Promoter
Tao Group Hospitality
01.2018 - 01.2020
Responded to customer inquiries promptly and professionally to increase customer satisfaction.
Coordinated with sales and operational teams to verify alignment of marketing initiatives with company goals.
Received 2 promotions within 1 one year for performance
Trained in sales and marketing
Expanded network and SOI to higher end clientele
Religious Affairs Non-Commissioned Officer
US Army
01.2014 - 01.2018
2nd Combat Aviation Brigade Soldier of the Year
2nd Infantry Division Chaplain Assistant of the Year
Received 4 Army Achievement Medals and The Army Commendation Medal in 1 year
Planned and executed over 20 events for single Soldiers, military couples, and military families (Negotiated contracts with multiple hotels, caterers, venues, and venders throughout South Korea, Louisiana, and Texas.)
Served as the Public Affairs Officer for 2-2 Assault Helicopter Battalion
Awards (The Army Commendation Medal, Army Achievement Medal with 3 oak leaf clusters, The Army Good Conduct Medal, National Defense Service Medal, Global War on Terrorism Service medal, Korean Defense Service Medal, Army Service Ribbon, and Overseas Service Ribbon with 2
Special Forces Group Unit Armorer
US Army
01.2016 - 01.2017
Organized, maintained, stored, conducted regular inventories and services for 3 Operational Detachment Alphas (A Teams) with weapons and equipment totaling over 5 million dollars
Maintained detailed daily logs of equipment use with 100% accuracy.
Managed physical security of weapons, munitions and keys, coordinating organization and inventory tracking to maintain consistency.
SPECIAL FORCES GROUP UNIT ARMORER
US Army
01.2015 - 01.2016
Organized, maintained, serviced, and stored over 2 million dollars in weapons and equipment with no losses for Operational Detachment Alpha 1236
Trained in unconventional warfare
Education
REAL ESTATE -
Real Estate School of Nevada
Las Vegas, NV
03.2021
High School Diploma -
Clovis North High School
Fresno, CA
05.2014
Skills
Project Management
Cross-Functional Team Management
Customer Relationship Management
Reservation Management
Excellent Communication
Teamwork and Collaboration
Problem-Solving
Flexible and Adaptable
MS Office
Teambuilding
Critical Thinking
Self-Motivated
Affiliations
Veterans of Foreign Wars
Certification
Combat Lifesaver Course
Franklin Covey (Certified Family Wellness Instructor)
Franklin Covey (Seven Habits of Highly Effective People For Soldiers Instructor)